Tyler Odean
Cognitive biases create our reality. The best we can do is accommodate and lean into them — we can’t escape them.
Content: Quotation | Author: Tyler Odean | Source: First Round Review | Subjects: Communication, Decision Making, Management, Organizational Behavior
Tyler Odean
To make whatever you’re offering appeal to a human being, be aware that any information you put out there will be consumed through a comparative lens. If you don’t explicitly tell your audience which comparisons to make, they’ll make them on their own. And these automatic comparisons probably won’t be as flattering as the ones you’d choose for them.
Content: Quotation | Author: Tyler Odean | Source: First Round Review | Subjects: Communication, Management, Organizational Behavior, Persuasion
Tyler Odean
It’s infinitely more difficult to persuade someone that they’re wrong than to persuade them that there’s new information that should change their minds. Any time you’re trying to convince someone to change their thinking, always frame it as an opportunity to be right going forward — not an admission of past error.
Content: Quotation | Author: Tyler Odean | Source: First Round Review | Subjects: Communication, Management, Organizational Behavior, Persuasion
Tyler Odean
People will remember a totally random sample of the information you give them. It won’t be the best sample. It won’t be the summary you wish you could hand them. It’s a random set of data. Because they’ll remember random parts, you want to construct a message that — when sampled at any point — reinforces your argument and remains persuasive. Keep it to the … [ Read more ]
Content: Quotation | Author: Tyler Odean | Source: First Round Review | Subjects: Communication, Management, Organizational Behavior, Persuasion
Tyler Odean
The reality is that visionaries like Steve Jobs haven’t been successful because they thought of something amazing and original out of thin air. Rather, they were gifted at constantly persuading many people to follow them on their journey to something amazing and original. To succeed, startup founders need to cultivate persuasion as a skill and habit. That’s how they’re going to get the funding, the … [ Read more ]
Content: Quotation | Author: Tyler Odean | Source: First Round Review | Subjects: Entrepreneurship, Leadership, Management, Organizational Behavior, Personal Development
Tyler Odean
If you speak to System II [thinking] (i.e. pose something complex enough that it requires reasoning), you’re asking to be doubted. Many of us have had the thought while listening to someone: “I don’t know why you’re wrong, but I still don’t believe you.” That’s System II doing its job. To persuade someone, you need to speak as much as you can to System I … [ Read more ]
Content: Quotation | Author: Tyler Odean | Source: First Round Review | Subjects: Management, Organizational Behavior, Persuasion
Tyler Odean
What most people think of as vision is actually persuasion.
Content: Quotation | Author: Tyler Odean | Source: First Round Review | Subjects: Persuasion, Vision
How This Head of Engineering Boosted Transparency at Instagram
Not long after James Everingham joined Instagram as the head of engineering, results came back from the employee satisfaction survey that’s conducted every six months. The marks were pretty good, but one problem spot caught Everingham’s eye: the low transparency score.
Transparency is a persistent, thorny problem because we’re not all on the same page about what it even means. To Everingham, transparency was about building … [ Read more ]
Content: Article | Author: James Everingham | Source: First Round Review | Subjects: Communication, Decision Making, Management, Organizational Behavior | Company: Instagram
Dan Pupius
Follow up with candidates — both those who got offers and those who didn’t — to get their feedback. You want all candidates who didn’t get the job to still have an incredibly positive impression of your company and your process. The world is small. Reputations are long. You want them to have wished they would have gotten the job — so much so that … [ Read more ]
Content: Quotation | Author: Dan Pupius | Source: First Round Review | Subject: Human Resources
Dan Pupius
Before you begin [interviewing], consider creating a chart that lists all the attributes and skills you’re looking for down the left-hand side. Going across the top, have grades: low, medium, high and did not observe (DNO), as well as a comment field to jot down notes on the specific evidence that led to that grade (actual things the candidate said or did in the past). … [ Read more ]
Content: Quotation | Author: Dan Pupius | Source: First Round Review | Subject: Human Resources
Dan Pupius
If you’re on a hiring loop and you can’t back up a judgment with something the candidate did or said, then it shouldn’t count or be shared.
Content: Quotation | Author: Dan Pupius | Source: First Round Review | Subject: Human Resources
Dan Pupius
In hiring, you need one person who is ultimately responsible for the final decision on a candidate. Note, this often shouldn’t be the most senior person involved, but rather the person who’s accountable for making sure the hire is successful. You also want to create a disagree-and-commit atmosphere around hiring.
Content: Quotation | Author: Dan Pupius | Source: First Round Review | Subject: Human Resources
Mike Brown
Ask each member of your team to share what their sacred space is in life — what’s something that gives their life meaning outside of work that they feel comfortable telling people about? Make sure they have the time to pursue that outside activity consistently. Actually tell them to block out this time and stick to it. Each team member should define and communicate his … [ Read more ]
Content: Quotation | Author: Mike Brown | Source: First Round Review | Subject: Management
Mike Brown
Managers must be evaluated both on what they get done and how they get it done. The “how” is often overlooked and undervalued. In terms of the “how,” determine whether the person works well cross-functionally, represents the company‘s values in both word and deed, receives strong upward feedback, and whether their team of reports has a high level of satisfaction working at the company.
Content: Quotation | Author: Mike Brown | Source: First Round Review | Subjects: Human Resources, Management
Mike Brown
One of the first things I like to do in a meeting is get clarity on what decision is being made and who has the decision rights. If the answer to either is vague or unclear, you should cancel the meeting and reconvene when you have clarity on these two points. If there’s ambiguity as to who has decision making rights for a particular topic, … [ Read more ]
Content: Quotation | Author: Mike Brown | Source: First Round Review | Subjects: Decision Making, Management
Jay Desai
The role of the CEO or founder means wearing many hats, and it may be hard for the mentor hat to be one of them — especially if you’re hiring people more senior or experienced than you. If you try, it will be inauthentic. A CEO can be many things to their manager to be supportive, and mentor may not be one of them. It’s hard … [ Read more ]
Content: Quotation | Author: Jay Desai | Source: First Round Review | Subjects: Leadership, Management, Organizational Behavior, Personal Development
Jay Desai
I’d rather get sophisticated questions than simple answers from new hires. People often don’t think that asking questions is indicative of quick learning. They think it’s the opposite.
Content: Quotation | Author: Jay Desai | Source: First Round Review | Subjects: Human Resources, Learning, Organizational Behavior, Training & Development
Jay Desai
There are at least two types of people when it comes to communication response time: real-time vs. gradual processors. If a real-time processor is negotiating with a gradual processor, it can be frustrating unless expectations are set up front.
Content: Quotation | Author: Jay Desai | Source: First Round Review | Subjects: Communication, Organizational Behavior
Kim Scott
Somehow people’s egos get invested in making decisions. If they get left out, they feel almost a loss of personhood. So you get ego-based decisions instead of fact-based decisions. The more you push yourself and your managers out of the process, the better your decisions will be.
Content: Quotation | Author: Kim Scott | Source: First Round Review | Subject: Decision Making
Hypergrowth and The Law of Startup Physics
Khalid Halim notices patterns in startups that how companies scale and break matches military groupings. In this exclusive interview, he pulls at the strings of this scaling-and-breaking phenomenon to articulate what he calls the law of startup physics. He explains how companies and people grow at different rates — and what this tension means for how both will break while scaling. Halim shares how he’s … [ Read more ]
Content: Article | Author: Khalid Halim | Source: First Round Review | Subjects: Entrepreneurship, Human Resources, Management, Organizational Behavior
