532 Posts found for Source: Harvard Business School (HBS) Working Knowledge

For better or worse, the 360-degree feedback tool is SOP in many organizations. Harvard Management Update evaluates the evaluation method-and sees room for improvement.

Content: Article | Author: Lauren Keller Johnson | Source: Harvard Business School (HBS) Working Knowledge | Subject: Human Resources

Former HBS professor Jeff Bradach shares practical advice on how nonprofits can improve their strategy and produce measurable results for their cause and donors.

Content: Article | Author: Manda Salls | Source: Harvard Business School (HBS) Working Knowledge | Subject: Nonprofit

In an article from Negotiation, expert Deborah M. Kolb offers tips for deflecting the other side’s power grab.

Content: Article | Author: Deborah M. Kolb | Source: Harvard Business School (HBS) Working Knowledge | Subject: Negotiation

Has the American workplace become too informal? Judith Martin, aka Miss Manners, takes business casual to task, starting with Jack Welch.

Content: Article | Author: Diane L. Coutu | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Miscellaneous, Organizational Behavior

Even bad brands have good customers. Can you get rid of the former without alienating the latter? Sure-but it’s not easy. A Harvard Business Review excerpt.

Content: Article | Author: Nirmalya Kumar | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Marketing / Sales

The man-of-action hero has been the central myth in American culture for twenty years. So why have only Budweiser and Nike tapped into this story? Professor Douglas B. Holt explains.

Content: Article | Author: Manda Salls | Source: Harvard Business School (HBS) Working Knowledge | Subject: Marketing / Sales

Negotiation is improvisational-demanding quick, informed responses and decisions. Professor Kathleen L. McGinn lays out the score in this article from Negotiation.

Editor’s Note: offers an interesting look at six basic forms of interaction: haggling, fighting, working together, opening up, building a relationship, and complex processing.

Content: Article | Author: Kathleen L. McGinn | Source: Harvard Business School (HBS) Working Knowledge | Subject: Negotiation

What are the critical skills global managers need today compared to ten years ago? An interview with Harvard Business School professor Christopher A. Bartlett.

Content: Article | Author: Cynthia D. Churchwell | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International, People

Harvard Business School professor Gerald Zaltman’s latest book, How Customers Think: Essential Insights into the Mind of the Market, delves into the subconscious mind of the consumer-the place where most purchasing decisions are made.

Content: Thought Leader | Source: Harvard Business School (HBS) Working Knowledge | Subject: Management

Core integrated planning is a five-step process. Here are the key Magic Matrices (a spreadsheet chart with key products or service lines on one dimension, and key market segments or accounts on the other, both arranged in descending order by total revenues), and some important planning issues they enable managers to address.

Read the follow-up article in this series at:
Content: Article | Author: Jonathan Byrnes | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Consulting / Analytical Tools, Management

The case method does little to cultivate caution. Decisiveness is rewarded, not inaction. Students can become trigger-happy as a result, committed “to taking action where action may not be justified or to force a solution where none is feasible.” Class discussions can easily polarize. Persuasiveness is valued-but not publicly changing one’s own mind. Few students do so in the course of discussion; if anything, positions … [ Read more ]

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Education, MBA Related

Once an academic toy, idea markets are increasingly becoming a practicable business tool. Today software for idea markets is available from several vendors, and some firms and researchers have substantial experience in designing and running these markets. Corporations in Europe and the U.S. are beginning to apply these markets, from forecasting industry trends to picking merchandise categories that will be most popular with consumers. … [ Read more ]

Content: Article | Author: Ajit Kambil | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Best Practices, Knowledge Management

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The field of social-purpose investing is growing and becoming more sophisticated. Should investors expect lower returns to benefit society? A new Harvard Business School study examines the question.

Content: Article | Author: Manda Salls | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Finance, Social Responsibility (ESG) | Industry: Investing

Should your global strategy optimize scale or exploit differences? HBS professor Pankaj Ghemawat suggests a mix-and-match strategy in this excerpt from Harvard Business Review.

Content: Article | Author: Pankaj Ghemawat | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International, Strategy

You spend the first third of your life learning, the second third earning, and the final third giving back. And if there’s anything left over, well, I guess we didn’t plan well.

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Life

Your first ninety days in a new position are fraught with peril-and loaded with opportunity. HBS professor Michael Watkins explains how to get a running start. A Q&A and book excerpt.

Editor’s Note: I found the STARS framework (for startup, turnaround, realignment, and sustaining success) to be simple but useful…

Content: Article | Author: Martha Lagace | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Career, Leadership

Benchmarking isn’t just about data-culture and circumstances must be taken into account when you view the results. Here are the best practices of leading practitioners and advisers.

Content: Article | Author: David Stauffer | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Best Practices, Operations