The Allure of Toxic Leaders: Why Followers Rarely Escape Their Clutches

Toxic leadership is a growing – and costly — phenomenon. Yet individuals and organizations can stop the insidious spread of toxicity, by understanding why we are seduced by the false promises of toxic leaders, and by setting up organizational defence mechanisms to counter the creep of toxicity.

William Gibson

The future is already here, it’s just unevenly distributed.

Henry Ford

Progress happens when all the factors that make for it are ready, and then it is inevitable. To teach that a comparatively few men are responsible for the greatest forward steps of mankind is the worst sort of nonsense.

Harvey Hornstein

Few psychological forces in organizational life have an impact that compares to those caused by the human inclination to become part of an elite US, and to elevate that group’s status (as well as one’s own) by diminishing THEM. Power, bestowed on bosses by their employing organizations, appears to be too great a temptation. It seduces bosses into using incivility as a means of venting … [ Read more ]

Narrowing the Credibility Gap, or, Managing the Art of the Promise

Scan the newspapers for the latest political or corporate crisis. All too often, you will find organizations and leaders incapable of delivering promises that, straightforward when articulated, became prohibitively complex in execution.

Promise management – the science of systematically connecting what we say with what we do — is quickly becoming a differentiating factor in the decision making mindset of the twenty-first century. This has profound … [ Read more ]

Etienne Wenger

Communities of practice create value by improving the performance of their members when they apply their knowledge in the performance of their job. Because practitioners belong at once to their communities of practice and to their work teams, they are the direct “carriers” of knowledge. If a new solution is proposed in their community, they can apply it to their work. If they discover a … [ Read more ]

Eric Abrahamson

It is dangerous and downright irresponsible to prescribe management practices without addressing two types of questions. First, what problem does the practice address, what are its causes, and how does the prescription remedy these causes? Second, and more pragmatically, how does an executive detect the symptoms of the problem in order to know if and how extensively they should use the practice, or whether they … [ Read more ]

Mark Lipton

A vision is successful when it “speaks” to a wide audience, tells an engaging story that people want to be a part of, challenges people, and creates a sense of urgency. Success occurs when the vision becomes embedded in the daily decisions and actions taken of those you want to lead. A vision is not merely an extended strategic plan or “mission.” When we see … [ Read more ]

Mark Lipton

Visions must describe the desired longterm future of the organization – a future that typically is not quite achievable, but also not so fantastic as to seem like a ridiculous pipedream. Visioning requires imagination, a mental capacity for synthesis, a trust in intuition, and a deep emotional commitment to that desired future. Visions need to challenge people, evoke feelings that draw people toward wanting to … [ Read more ]

Charles Handy

A lot of people are sort of living a lie, they’re doing things they don’t really believe in because they feel they have to, and that’s very uncomfortable actually… you sort of hate yourself for doing it… and it’s very bad for morale, very bad for productivity. I think that one of the talents of leadership is to make that happen as little as possible.

Here … [ Read more ]

Charles Handy

I think capitalism will win out always because people are greedy. And capitalism is the best system for making more out of less. The question is what kind of capitalism and for whose benefit is it working. And I think that you could have a less rapacious form of capitalism that would subdue all of these other conflicts. I think it’s a great shame that … [ Read more ]

Sumantra Ghoshal

At what rate should a company grow? I think this is a very important issue for senior management. When you talk about sustainable development, it does not apply only to society and the planet. Issues of sustainable development apply to a company’s growth. I think that many of the management practices that have evolved over the last two-and-a-half decades have had little regard for concepts … [ Read more ]

Sumantra Ghoshal

In the end, managers are responsible to the institution they manage, the company, not to shareholders, not to employees, not to customers. They are required to protect the integrity of the institution. And I think that’s the rule of management. It is responsible ultimately for protecting the integrity of the institution. And when I mean integrity, I mean it in all senses of the word. … [ Read more ]

Roy Lubit

It is puzzling that we seek expert advice on improving our golf game but avoid professional advice on how we can deal with other people. We pay personal trainers remarkable fees one or more times a week to encourage us to exercise harder. We avoid, however, engaging an expert to help us learn more about ourselves and others – someone who could help us learn … [ Read more ]

Albert Z. Carr

Poker’s own brand of ethics is different from the ethical ideals of civilized human relationships. The game calls for distrust of the other fellow. It ignores the claim of friendship. Cunning deception and concealment of one’s strength and intentions, not kindness and openheartedness, are vital in poker. No one thinks any the worse of poker on that account. And no one should think any the … [ Read more ]

Robert Phillips

Running an organization does not license a manager to violate the norms and standards of society, but instead introduces a brand-new set of moral considerations based on stakeholder obligations. In respect of normatively legitimate stakeholders (e.g. financiers, employees, customers), the ethics of business implies more obligations rather than less.

Jim Loehr and Tony Schwartz

On the playing field or in the boardroom, high performance depends as much on how people renew and recover energy as on how they expend it, on how they manage their lives as much as on how they manage their work. When people feel strong and resilient-physically, mentally, emotionally and spiritually – they perform better, with more passion, for longer. They win, their families win, … [ Read more ]

Charles Handy

We need to eat to live; food is a necessary condition of life. But if we lived mainly to eat, making food a sufficient or sole purpose of life, we would become gross. The purpose of a business, in other words, is not to make a profit, full stop. It is to make a profit so that the business can do something more or better. … [ Read more ]

Bowen H. McCoy

Isn’t stress the real test of personal and corporate values? The instant decisions executives make under pressure reveal the most about personal and corporate character.