Great book on how to coach by focusing on the good to best employees instead of the traditional approach which focuses more on problem employees. The authors are two Babson Professors who are also consultants. The book was used one of my MBA courses and it is well-written and provides many real-world cases and applications. I recommend this book highly.
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Contains strategies for using the authors’ developmental coaching model. (see http://www.coachingmanager.com)