The Visible Process Organization

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NASA’s mission control room serves as the inspiration for A.T. Kearney’s organizational approach to managing multiple business-unit companies: the Visible Process Organization (VPO) Framework.

The VPO builds on a company’s existing organizational structure and creates a new unit similar to the mission control room. The framework is designed to bring together key players in key businesses for decision-making and, at the same time, allow each business to remain independent. This means the VPO Framework can be applied to all existing management and organizational approaches. There is no need to change the entire organizational structure.

As this paper describes, the VPO Framework enables continuous incorporation of the latest information, manages complex systems, and ensures easy access to expertise and required resources. Additionally, it fosters communication, promotes trust and team building, and deepens the understanding of cross-functional challenges.

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