Cooperation always improves, without added metrics or incentives, when poor cooperation becomes a constraint for those who do not cooperate – when they cannot externalize the consequences of poor cooperation to third parties. And engagement always imporves when better performance becomes a means, or a resource, to attain one’s own goals and aspirations.
Content: Quotation
Source: Boston Consulting Group (BCG)
Subjects: Change Management, Organizational Behavior
Source: Boston Consulting Group (BCG)
Subjects: Change Management, Organizational Behavior
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