What we found is teams with psychological safety and a supportive work environment actually benefit from being edgy and pushing to do better. But you put that same edge, that same kind of push, on a team that doesn’t have psychological safety or an open and supportive work environment, and it has the opposite effect. It actually makes the team go into a sort of anxiety attack.
Author: Aaron De Smet
Source: “McKinsey Quarterly”
Subjects: Organizational Behavior, Teamwork
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