Real-world, face-to-face communication — complete with eye contact, body language, and other important sources of information — is a rarity in business today, and the potential for failing to convey an intended message or giving the wrong impression has grown. Neuroscience research has uncovered specific ways that you can fine-tune your message — whether it’s giving performance feedback, persuading your team to embrace a change initiative, or selling a product or service — to make sure others listen, attend to the message, and act on it.
Content: Article
Author: Michael Platt
Source: Knowledge@Wharton
Subjects: Communication, Management, Organizational Behavior, Personal Development, Productivity / Work Tips
Author: Michael Platt
Source: Knowledge@Wharton
Subjects: Communication, Management, Organizational Behavior, Personal Development, Productivity / Work Tips
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