363 Posts Found

Change programs designed to improve overall performance by promoting the highest standards in every unit of the organization can seem simple on paper but often fall apart once they hit the plant or office. Companies often have difficulty identifying good ideas and making them stick. These challenges can be overcome. The challenge is to extract the maximum value from the minimum number of change initiatives … [ Read more ]

Content: Article | Authors: Matthew Calderone, Paul F. Kocourek, Walter J. Mancini | Source: strategy+business | Subjects: Best Practices, Change Management

Empowered employees who actively submit improvement suggestions, give an organization a competitive advantage in generating cost savings, improving productivity and increasing efficiencies when/if a program is properly implemented. This article tells how a maintenance worker, a construction crew member and even teams have submitted suggestions resulting in very positive contributions to the bottom line. It also offers 12 best practices for establishing a program within … [ Read more ]

Content: Article | Author: Freda Turner, Ph.D. | Source: CEO Refresher | Subjects: Best Practices, Management

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Welcome to the world of global back-office operations, or as it is often called, cross-border business-process outsourcing. While companies have long outsourced manufacturing operations and other tasks such as IT maintenance or software development, the trend has now expanded to include other kinds of business processes such as customer contact, bill processing and medical transcription. Companies are moving such work to locations in India, the … [ Read more ]

Content: Article | Source: Knowledge@Wharton | Subjects: Best Practices, Outsourcing / BPO

Carnegie Mellon University’s School of Computer Science recently published a Cliff Notes-like guide to IT outsourcing. The university unveiled its eServices Capability Model, a framework for assessing service providers and a collection of industry best practices.

Carnegie Mellon developed the model using its own research and the expertise of service providers such as Accenture and Satyam Computer Services Ltd. The model should provide companies with information … [ Read more ]

Content: Online Resource | Source: Carnegie Mellon University | Subjects: Best Practices, IT / Technology / E-Business

Tough question: How can you hold onto your best people? Honest answer: You probably can’t. The real goal is to keep great people working with you, even after they’ve stopped working for you.

Content: Article | Author: Scott Kirsner | Source: Fast Company | Subjects: Best Practices, Human Resources

To get the real strategic value out of your third-party relationships, the first thing to do is throw out what you thought you knew about outsourcing. Here’s why.

Content: Article | Author: Martha Craumer | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Best Practices, Outsourcing / BPO

This study highlights numerous practices that characterize highly innovative organisations. The research seems to indicate that innovation requires companies to excel along two key dimensions, namely:

1. Hard innovation: which is primarily to do with the company putting in place structures for innovation, such as innovation stage-gate methodologies, suggestion schemes, reward schemes, quantitative goals, organisational systems and procedures for interaction, physical infrastructures and … [ Read more ]

Content: Article | Author: Pervaiz K. Ahmed | Source: ManagementFirst | Subjects: Best Practices, Innovation

Value-based management (VBM) – it sounds straightforward, but VBM works only if you understand that it’s more about cultural change than financial change. However, many companies expect too much from VBM too soon, and they give up on it too early. Professors Philippe Haspeslagh, Tomo Noda and Fares Boulos highlight the approaches to successful VBM implementation.

Content: Article | Authors: Fares Boulos, Philippe Haspeslagh, Tomo Noda | Source: INSEAD Knowledge | Subjects: Best Practices, Management

Voyant Technologies was struggling to get ahead — until the CEO persuaded his engineers and his MBAs to work together.

Content: Article | Author: Stephanie Clifford | Source: Business 2.0 | Subjects: Best Practices, Organizational Behavior

What new employees really need to know; how to effectively manage your telecommuters; why you should take a hard look at your holiday party; and more.

Editor’s Note: This is a regular column that appears in Across the Board magazine.

Content: Article | Author: Melissa Master | Source: Across the Board (ATB) | Subjects: Best Practices, Management

Content: Book | Authors: Bernd H. Schmitt, Laura Brown | Subjects: Best Practices, Miscellaneous

Now let’s get down to business. Simulation lets you play to learn — without having to play for keeps.

Content: Article | Author: Peter Carbonara | Source: Fast Company | Subject: Best Practices

No company likes to dismiss its talented employees because of a rotten economy. But there’s a way to keep people working with you even after they stop working for you. Here is a five-point program on how to build a successful alumni network for your company.

Content: Article | Author: Christine Canabou | Source: Fast Company | Subjects: Best Practices, Human Resources

Idea management may help validate knowledge management.

Content: Article | Author: Tony Kontzer | Source: InformationWeek | Subjects: Best Practices, Knowledge Management

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In doing research for their book Built to Last, Jim Collins and Jerry Porras had to toss out old frameworks and build new ones, sometimes from the ground up. It took six years. But it was worth every minute. Here are a dozen common myths that were shattered during the course of their research.

Content: Article | Authors: Jerry I. Porras, Jim Collins | Source: Stanford University | Subjects: Best Practices, Management

Scenarios are useful not for predicting the future (which can’t be done) but for helping companies become more aware of possible outcomes.

Content: Article | Author: Kris Frieswick | Source: CFO Publishing | Subjects: Best Practices, Strategy

During the economic downturn that most of corporate America experienced in 2001, the following companies had something in common: Intel, Texas Instruments, Cirrus Logic and Hunt Wesson. What tied them together was their decision last year to go from a direct (in-house) sales force to a contract, or outside, sales agency for some or all of their major product lines. Marketing professors Erin Anderson at … [ Read more ]

Content: Article | Source: Knowledge@Wharton | Subjects: Best Practices, Marketing / Sales

This site offers hundreds of marketing and creative ideas gleaned from experts far and wide are digested into topic-specific, bite-sized chunks. The navigation is clear but could use some improvement. The site also offers some advertising and PR services, none of which I can speak to.

Content: Online Resource | Source: Idea Site for Business | Subject: Best Practices