Jim March

Jim March, professor emeritus at Stanford University…pointed out that our understanding of how to manage creativity is impeded by the lack of a theory of novelty, and proposed the beginnings of one. Three conditions seemed to him to be necessary for novelty—slack, hubris, and optimism—which suggest mechanisms that organizations could employ. Slack in an organizational setting means sufficient time and resources for exploration. Increasing hubris … [ Read more ]

Today’s Trojan Horse

At least as far back as Agamemnon and Achilles on the beaches of Troy, relationships have had the power to create or to destroy enormous amounts of capital—human, social, intellectual, and economic. Yet few among us can say anything even remotely systematic about how relationships work, develop, or change. […] If relationships can have such a decisive impact on the success, even survival, of leaders … [ Read more ]

Jeffrey Pfeffer

If companies genuinely want to move from knowing to doing, they need to build a forgiveness framework – a tolerance for error and failure — into their culture. A company that wants you to come up with a smart idea, implement that idea quickly, and learn in the process has to be willing to cut you some slack.

‘Feeling the Love’ (or Anger): How Emotions Can Distort the Way We Respond to Advice

Here’s a piece of advice: Don’t read this story if you have just had a fight with your spouse or a co-worker. You will probably ignore it, despite its grounding in solid academic research. At least that’s what Maurice Schweitzer, a Wharton professor of operations and information management, would suggest. In a recent co-authored paper, he shows that emotions not only influence people’s receptiveness to … [ Read more ]

Error Management: A Pre-emptive Move that can Reap Long-term Gains

If Murphy’s Law is to be believed, we should be doing a lot more to prevent mistakes from happening in the first place, especially when such errors can potentially turn into disasters. Take Chernobyl or the more recent NASA Columbia catastrophe, events that will long be remembered, but for the wrong reasons.

At an organizational level, errors are usually less dramatic, but undesirable nonetheless.

Dave Hofmann, … [ Read more ]

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

A new Harvard Business School working paper looks inside the communications “black box” of a large company to understand who talks to whom, and finds the corporate silo as impenetrable as ever. Q&A with professor Toby E. Stuart.

Creating a Winning Environment – Part One

The environment has taken center stage recently in the media. Perhaps “environment” should be the word at the center of leadership conversations as well. Consciously or unconsciously, leaders cultivate the environment in their workplaces. Some are lush climates where leaders flourish and thrive, while others are toxic environments where leaders either leave or wither from the pollution. This article poses five questions about the environment … [ Read more ]

Creating a Winning Environment – Part Two

The environment has taken center stage recently in the media. Perhaps “environment” should be the word at the center of leadership conversations as well. Consciously or unconsciously, leaders cultivate the environment in their workplaces. Some are lush climates where leaders flourish and thrive, while others are toxic environments where leaders either leave or wither from the pollution. This article poses five questions about the environment … [ Read more ]

Death of Office Politics

Forget all you know about workplace interplay. Today’s younger generations have rewritten the rules of the game.

Editor’s Note: a lot of what’s written in this article didn’t ring true to me and seemed pure conjecture and a bit cynical but I’m a bit removed from this particular topic so maybe you’ll find it more accurate?

In the Mood: Exploring Managerial Creativity and Intuition as Sources of Competitive Advantage

Many factors drive a company’s performance, not the least of which are entrepreneurial creativity and managerial effectiveness. In two papers recently presented at the fifth annual Atlanta Competitive Advantage Conference (ACAC) at Emory University’s Goizueta Business School, U.S. and Australian faculty presented their research on the effects of group mood and managerial mental models on creative and structural dynamics, offering strategies for enhanced business success. … [ Read more ]

Thomas C. Schelling

There is a tendency in our planning to confuse the unfamiliar with the improbable. The contingency we have not considered seriously looks strange; what looks strange is thought improbable; what is improbable need not be considered seriously.

The Ultimate Cultural Change: Vodafone Spain’s Technology Area

In 2006, things were not so great for Vodafone Spain. Its technology area was falling behind the rest of the company. Jaime Bustillo (CTO, Vodafone Spain), Pedro Diaz (HR Director, Vodafone Spain) and Luis Huete of IESE detail the immediate and necessary steps that Vodafone Spain’s technology area had to take to instate “The Ultimate Cultural Change,” which, by the first quarter of 2008, resulted … [ Read more ]

Distortions and Deceptions in Strategic Decisions

Companies are vulnerable to misconceptions, biases, and plain old lies. But not hopelessly vulnerable.

Roger Martin

There is little evidence that the ability of today’s organizations to accurately understand the world and predict the future has increased one iota. Massive spending on these [information] systems has not prevented corporations from wandering off the beaten strategic path, or being ambushed by new competitors and changing markets, and I would argue that the reason for this is a natural tension between the pursuits … [ Read more ]

James O’Toole

[Philip Zimbardo’s] observations belie the standard explanation offered by business leaders when people in their organizations are caught misbehaving: Hey, there are a few bad apples in any barrel. Zimbardo argues that, in fact, ethical problems in organizations originate with the “barrel makers” — the leaders who, wittingly or not, create and maintain the systems within which participants are encouraged to do wrong. Hence, instead … [ Read more ]

Daniel Pink

Abundance has satisfied, and even over-satisfied, the material needs of millions—boosting the significance of beauty and emotion and accelerating individuals’ search for meaning.

Cultivating Communities of Practice: A Guide To Managing Knowledge

From the time our ancestors lived in caves to that day in the late ’80s when Chrysler sanctioned unofficial “tech clubs” to promote the flow of information between teams working on different vehicle platforms, bands of like-minded individuals had been gathering in a wide variety of settings to recount their experiences and share their expertise. Few paid much attention until a number of possible benefits … [ Read more ]

Diana McLain Smith

Much quantitative data—what we now think of as hard, concrete facts—are really quite soft and abstract.

Think about it. We come up with a question—say, how’s morale? We create abstract categories related to that question, categories like trust, confidence, or autonomy; we use these categories to formulate statements in some kind of survey; we give the survey to lots of people; we ask them to … [ Read more ]

Diana McLain Smith

If there’s anything we’re wired to do, it’s learn. That means even folks arguably difficult by nature can become less so—at least most of them. It also means we shouldn’t assume, as we almost always do, that someone’s incapable of change just because our efforts to make them change fail. The biggest reason people don’t realize their full potential for change is that we focus … [ Read more ]