3567 Posts Found

As functional hierarchies grow larger, they tend to become more rigid, pushing decision-making authority up the hierarchy and away from where customer interactions take place. In this system, no single team or leader owns the full end-to-end product and customer experience, making it exceedingly difficult to implement customer-centric innovations quickly and effectively. As a result, frontline employees, who have the insights and inspiration to drive … [ Read more ]

Content: Quotation | Authors: Allison Bailey, Amanda Luther, Charles Gildehaus, David Allred, Sesh Iyer | Source: Boston Consulting Group (BCG) | Subject: Organizational Behavior

One of the ways that I assess whether an organization has an inclusive culture is one of the simplest possible methods: Does the largest possible percentage of people speak of the organization in terms of “we” or “they”? If it’s we, it’s probably inclusive, and if it’s they, which it often is, then despite all the mission statements extolling diversity and inclusive culture—it’s not an … [ Read more ]

Content: Quotation | Author: Sally Helgesen | Source: McKinsey Quarterly | Subjects: Culture, Diversity, Human Resources, Organizational Behavior

Key findings from Gallup’s major study of companies that have implemented strengths-based management practices.

Content: Article | Authors: Brandon Rigoni, Jim Asplund | Source: Gallup Management Journal | Subjects: Best Practices, Human Resources, Management, Organizational Behavior

Organizations can focus their attention on just these four areas to diagnose where they may be falling short in their efforts to meet employees’ needs.

• Our survey of 11,000 workers in eight countries found that nearly half are dealing with burnout, which heightens attrition and lowers morale, engagement, and productivity.
• Burnout is highly correlated with low feelings of inclusion.
• The four sentiments that have the greatest impact on

… [ Read more ]

Content: Article | Authors: Deborah Lovich, Gabrielle Novacek, Gretchen May, Hillary Wool, Mario Farsky, Roshni Rathi | Source: Boston Consulting Group (BCG) | Subjects: Human Resources, Motivation, Organizational Behavior

For organizations to truly innovate and grow, leaders in every role and at every organizational level must be attuned to how they are creating new value while simultaneously protecting existing value. Just as a soccer coach must simultaneously pursue both scoring and defending, leaders must constantly focus their attention on opportunities to create value — through innovation, risk-taking, and experimentation — and to protect value … [ Read more ]

Content: Article | Authors: David A. Hofmann, John J. Sumanth | Source: Harvard Business Review | Subjects: Innovation, Management, Organizational Behavior

Narcissism. Overconfidence. Low EQ. Why do we persist in selecting for leadership traits that hamper organizational progress—and leave the right potential leaders in the wrong roles?

Content: Article | Authors: Brooke Weddle, Bryan Hancock, Tomas Chamorro-Premuzic | Source: McKinsey Quarterly | Subjects: Diversity, Human Resources, Leadership, Organizational Behavior

An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.

Content: Quotation | Author: Jack Welch | Source: Big Think | Subject: Organizational Behavior

Yes, organizational health still drives long-term performance—but the way leaders measure and diagnose health should change, new research shows.

Content: Article | Authors: Brooke Weddle, Bryan Hancock, Lucia Rahilly | Source: McKinsey Quarterly | Subject: Organizational Behavior

IESE Profs. Anneloes Raes and Mireia Las Heras consider the pros and cons of non-hierarchical companies.

Content: Article | Authors: Anneloes Raes, Mireia Las Heras | Source: IESE Insight | Subjects: Management, Organizational Behavior

Psychologists have identified more than 60 cognitive biases that affect how people make decisions. We boiled them down into four groups: group think; confirmation bias; loss aversion, which leads us to put more weight on losses than gains; and anchoring or inertia—anchoring decisions in what we did in the past.

Content: Quotation | Author: Tim Koller | Source: McKinsey Quarterly | Subjects: Decision Making, Organizational Behavior

In this article, we propose a theory of the cultural evolution of the firm. We apply cultural and evolutionary thinking to the questions posed by theories of the firm: What are firms and why do they exist? We argue that firms are best thought of as cultures, as social distributions of modes of thought and forms of externalization. Using the term ‘meme’ to refer collectively … [ Read more ]

Content: Article | Authors: Charles Galunic, John Weeks | Source: INSEAD | Subjects: Culture, Organizational Behavior

Companies fail to choose the candidate with the right talent for the job 82% of the time, Gallup finds.

Content: Article | Authors: Jim Harter, Randall J. Beck | Source: Gallup Management Journal | Subjects: Hiring, Human Resources, Management, Organizational Behavior

Munger’s success was built on a system for decision-making—not a classical investment philosophy, but rather a mental discipline underpinning one. We outline four ideas strategists can learn from Munger to think more clearly in turbulent times.

Content: Article | Author: Martin Reeves | Source: Boston Consulting Group (BCG) | Subjects: Decision Making, Management, Organizational Behavior, Personal Development

In a famous social-science experiment conducted in 1946 by psychologist Solomon Asch, participants were given one of two sentences. The first began, “Steve is smart, diligent, critical, impulsive, and jealous.” The second read, “Steve is jealous, impulsive, critical, diligent, and smart.” Although both sentences contained the same information, the first one led with positive traits while the second one started with negatives. When asked to … [ Read more ]

Content: Quotation | Authors: Carolyn Dewar, Kurt Strovink, Scott Keller, Vikram Malhotra | Source: McKinsey Quarterly | Subjects: Communication, Organizational Behavior

Diversity, equity, and inclusion (DEI) is grabbing a lot of headlines, but let’s look beyond the latest debates to understand some labor market dynamics that can help employers hire and retain talent to meet business needs. New research from the McKinsey Global Institute compares women’s and men’s work experiences to better understand the tough trade-offs at play in the world of work.

Content: Article | Author: Kweilin Ellingrud | Source: McKinsey Quarterly | Subjects: Diversity, Human Resources, Organizational Behavior, Women in Business

Too often, business initiatives get mired in bureaucracy, overconfidence, and lack of ownership. Massachusetts Institute of Technology’s Andrew McAfee explores reasons for the dysfunction—and how to fix it.

Content: Thought Leader | Authors: Andrew McAfee, Raju Narisetti | Source: McKinsey Quarterly | Subjects: Best Practices, Management, Organizational Behavior

Capturing the full benefits of diversity is not about hiring people who can fit into the existing corporate culture; it is about ensuring that the culture itself is supportive and adaptable enough to embrace all kinds of talent. Only then will companies get the creativity, innovation, and different ways of thinking that diversity can bring. For that to happen, there needs to be data and … [ Read more ]

Content: Quotation | Author: Katy George | Source: Harvard Business Review | Subjects: Diversity, Human Resources, Organizational Behavior

Improve your sales and marketing results by wielding this little-known CIA spy strategy.

Content: Article | Authors: Andrew Bustamante, Nii Codjoe | Source: Inc. Magazine | Subjects: Organizational Behavior, Personality / Behavior

We all want possibility, transformation, change, and innovation, but the only way to get to that is through uncertainty. If we want those things, we need to get better at navigating uncertainty as individual leaders, as teams, and as organizations. Organizations need to ask themselves, “Do we have the ability to face uncertainty? What is our uncertainty ability?” I believe uncertainty ability is like a … [ Read more ]

Content: Quotation | Author: Nathan Furr | Source: McKinsey Quarterly | Subjects: Change Management, Innovation, Leadership, Management, Organizational Behavior

In this Nano Tool for Leaders, scientists from the Wharton Neuroscience Initiative provide eight steps to enhance online collaboration at work.

Content: Article | Authors: Michael Platt, Vera Ludwig | Source: Knowledge@Wharton | Subjects: Organizational Behavior, Teamwork