Chris Hicken

I think people need two different categories of mentors: One that’s three to five years ahead of you who’s doing the job that you want to have next and a mentor who’s much older and has already achieved the level of success you’re after. Mentors who are only three to five years ahead can sink into the nitty-gritty tactics and help you tackle the problems … [ Read more ]

Better Communication Through Neuroscience

Real-world, face-to-face communication — complete with eye contact, body language, and other important sources of information — is a rarity in business today, and the potential for failing to convey an intended message or giving the wrong impression has grown. Neuroscience research has uncovered specific ways that you can fine-tune your message — whether it’s giving performance feedback, persuading your team to embrace a change … [ Read more ]

Tyler Odean

People will remember a totally random sample of the information you give them about what you do. It won’t be the best sample. It won’t be the summary you wish you could hand them. It’s a random set of data. Because they’ll remember random parts, you want to construct a message that — when sampled at any point — reinforces your argument and remains persuasive. … [ Read more ]

Nicole Khan

Tell your audience “this is a point that is important to me” to tell them “this is a point that should be important to you.”

These Seven Emotions Aren’t Deadly — They’re Your Secret Career Superpowers

Most of us buy into a certain set of myths when it comes to feelings on the job. Even though emotions play a central role in our lives, we’re trained to check them at the door before we head into work. We hesitate before talking openly about the monstrous emotions that lurk beneath the surface at startups. We’re told to “follow your head, not your … [ Read more ]

Five Common Communication Mistakes (And How to Fix Them)

Learn how to be more effective at your next meeting or presentation.

Adam Kahane

One challenge in working with powerful and capable actors is that they’re typically confident that they already know what’s going on and what they need to do. This makes it hard for them to see things from a different perspective. One way to help them is to give them opportunities to listen to and talk with people who have different experiences and whom they consider … [ Read more ]

Jody Foster

There’s a fine line between being detail-oriented and detail-saturated. It’s the difference between details giving direction and details impeding decisions.

Ann Mehl, Jerry Colonna

In any conflict situation, finding a solution to the problem at hand is the highest goal. To do that, you must separate the person you’re in conflict with from that problem.

Anne Dwane

Most folks would agree that learning is good. The catch is that modern life hones skills — like pattern recognition and selective attention — that are at odds with learning. With hectic personal and professional schedules, we live much of life sensing and responding, only engaging in creative or critical thinking occasionally.

Jeffrey Schwartz, Josie Thomson, Art Kleiner

The dynamics of any large organization — indeed, any complex human endeavor — are rife with unacknowledged interpersonal tensions, seemingly arbitrary restrictions, and murky priorities. As a young manager, you may find it hard to be heard or be taken seriously. Later, you may be given opportunities to solve problems, but without the authority (over staff and budget, for example) that the task would demand. Eventually, … [ Read more ]

Revealing Leaders’ Blind Spots

There is very little overlap between the management areas leaders think they need to improve and the weaknesses identified by those they lead. Reconciling these differences will improve leaders and their organizations.

Jochen Menges

What it means to be happy differs widely among people. Some of us, when we say we want to be happy, actually mean that we want to feel calm and relaxed. That’s what we would consider a state of happiness. Then there are others who would say, “I want to be excited and enthusiastic. And if I’m feeling that, then I am happy.” There may … [ Read more ]

How to Be a Career-Changing Mentor — 25 Tips From The Best Mentors We Know

First Round has learned plenty about what makes mentorship work — and what causes it to go sideways and has previously shared some of the lessons covering common concerns for mentors and mentees. Yet the question we’re asked most frequently these days is simple and earnest: How can I be a better mentor?

For us, this inquiry speaks to an eagerness to give … [ Read more ]

Good Leaders are Great Storytellers — Our 6 Tips for Telling Stories That Resonate

Storytelling isn’t just the domain of content creators, marketers or PR pros. The ability to tell stories that inform, persuade or inspire supercharges every part of company building. Stories aren’t just for external audiences, either. It’s the tool that everyone — leaders especially — should be constantly sharpening. To help you tell stories that cut through the noise, we’ve rounded up the Review’s six best … [ Read more ]

A Short Guide to Building Your Team’s Critical Thinking Skills

With critical thinking ranking among the most in-demand skills for job candidates, you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

But it doesn’t have to be this way.

To demystify what critical thinking is and how it is developed, our team at Zarvana turned … [ Read more ]

How Brilliant Careers are Made (and Unmade)

Getting things done through others—the essence of leadership—requires a combination of technical skills (being proficient in areas important to the success of the business), intrapersonal skills (especially strong self-management skills, which are driven by self-understanding and self-control), and interpersonal skills (the ability to develop and foster strong relationships and gain the enlistment of others). People may derail due to a lack of technical, job-related skills, … [ Read more ]

6 Steps Leaders Can Take to Get the Most Out of Feedback

Business publications are filled with articles about feedback: how important it is for leaders, how leaders can both give and receive it, what happens when leaders don’t get it, and even what to do if someone is not open to feedback they have been given. The focus tends to be on the transfer of data.

What is less explored is how leaders should respond once they … [ Read more ]

How to Master the Seven-Step Problem-Solving Process

Structured problem solving can be used to address almost any complex challenge in business or public policy.

Want to Become a Dynamic Learner? Here’s How to Do It

A book by Bradley Staats explains the benefits of dynamic learning and outlines the methods of becoming more effective as a lifelong learner. Staats spoke with the Knowledge@Wharton radio show on Sirius XM about his book, Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive.