Mark Murphy

Despite the variety of personalities and attitudes out there, you can still roughly categorize people into two groups: the problem-bringers and problem-solvers. When you ask a problem-bringer about a problem, you’ll hear about the problem and nothing more. We’ve all worked with these folks, and you know that they can spend all day telling you about a problem without ever coming close to offering a solution. By contrast, when you ask a problem-solver about a problem, you’ll hear about the problem, but you’ll also hear some potential solutions. That’s because problem-solvers can’t even think of a problem without instantly generating possible solutions. For them, separating problems and solutions is as ludicrous as separating wet from water. And no matter what particular attitude you’re looking to hire, you’ll want that person to have a problem-solver predisposition.

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