Peter Cheese, Walter G. Gossage and Yaarit Silverstone

Leaders aren’t good merely at decision making. In a multi-polar world, “CEO” also stands for “chief education officer.” A stumbling point for many organizations on a major change journey is that the top level of management has often moved on emotionally toward the new destination before many others have even started on the journey.

An effective CEO needs to step back and bring people along, to educate them, even if doing so is a distraction, or even boring. The new world is not one where an executive can simply say, “Do this.” There is a critical educational component that must be exercised first. Leaders must be both learners and teachers.