1159 Posts found for Source: McKinsey Quarterly

Where there’s a culture of compliance, where everybody gets paid for coming in on 100 percent of their numbers, there you have a deeply ingrained mindset that aims for safety, not for great. In this case it’s optimizing for personal income, as opposed to optimizing for the acceleration of the organization. There’s real work to overcome the mindset of everybody optimizing for their paycheck, instead … [ Read more ]

Content: Quotation | Author: Deidre Paknad | Source: McKinsey Quarterly | Subject: Organizational Behavior

In transformation, every organization looks like a start-up, learning each quarter as it drives a new business model in new sectors, and operates in new ways. The conditions in large enterprise look very much like the conditions have always looked in a young company trying to create a segment or a category or launch a new product.

Content: Quotation | Author: Deidre Paknad | Source: McKinsey Quarterly | Subject: Change Management

A way to think about KPIs is that they’re operating metrics. There are dashboards of them, millions of them in big companies. They tell us where we are.

The big difference with OKRs is, of the million things we could measure this quarter, on a certain five or ten measures, we want to move the needle, and this is how far we want the needle to … [ Read more ]

Content: Quotation | Author: Deidre Paknad | Source: McKinsey Quarterly | Subject: Management

The forces of fragmentation require a new global IT architecture and operating model that is modular, standardized, and configurable to support local differentiation.

Content: Article | Authors: Andreas Kopper, Mathis Friesdorf, Oliver Bossert, Wolf Richter | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business

While buffeted by the recent market downturn and bankruptcies, digital assets and the technologies underlying them still have the potential to transform business models across sectors.

Content: Article | Authors: Anutosh Banerjee, Ian De Bode, Matt Higginson, Robert Byrne | Source: McKinsey Quarterly | Subject: IT / Technology / E-Business

A dual focus on developing people and managing them well gives a select group of companies a long-term performance edge.

Content: Article | Authors: Anu Madgavkar, Bill Schaninger, Dana Maor, Hamid Samandari, Jonathan Woetzel, Kanmani Chockalingam, Olivia White, Sven Smit | Source: McKinsey Quarterly | Subjects: Best Practices, Human Resources, Training & Development

In today’s business environment, companies seeking to transform all or part of their businesses need to create value quickly.

Content: Article | Authors: Louisa Greco, Zachary Silverman | Source: McKinsey Quarterly | Subject: Change Management

For decades, salespeople have been taught that there is only one possible reason for lost sales: that salespeople have failed to defeat the customer’s status quo. Perhaps the customer doesn’t fully appreciate the problem that their solution is designed to solve. Or maybe they don’t yet see enough daylight between their company’s solution and that of the competition. So, salespeople break out their arsenal of … [ Read more ]

Content: Article | Authors: Matthew Dixon, Ted McKenna | Source: McKinsey Quarterly | Subject: Marketing / Sales

The most successful large-deal transactions follow four key practices during integration execution.

Content: Article | Authors: Alex Liu, Brian Dinneen, Christine Johnson | Source: McKinsey Quarterly | Subject: Mergers & Acquisitions

Whether you’re being interrupted in meetings or challenged at every turn, Amy Gallo shares tactics for getting value out of difficult work relationships.

Content: Article | Authors: Amy Gallo, Roberta Fusaro | Source: McKinsey Quarterly | Subjects: Organizational Behavior, Personality / Behavior

We live in the era of ESG [environmental, social, and corporate governance issues] and we talk a lot about the “E,” but the “S” will also be crucial. This research shines a spotlight on some of the fundamental forces driving the phenomena we see today. One suggestion to business leaders is, know your numbers. What does your company’s value look like by pathway? What does … [ Read more ]

Content: Quotation | Author: Michael Birshan | Source: McKinsey Quarterly | Subject: Social Responsibility (ESG)

Value flows from corporations to households through eight different pathways. If you take a dollar of revenue that the average corporation generates, 25 cents of that flows through as labor income: wages, salaries, and other benefits to employees. Seven cents of that dollar goes to capital income, meaning dividends, share buybacks, and interest payments to debtholders. Six cents goes to investment—earnings that are retained to … [ Read more ]

Content: Quotation | Author: Michael Birshan | Source: McKinsey Quarterly | Subject: Economics

As technology’s strategic importance to the business expands, management needs stronger board guidance. Four engagement models have proven useful.

Content: Article | Authors: Isabelle Tamburro, Sidney Li, Steve Van Kuiken, William Forrest | Source: McKinsey Quarterly | Subjects: Corporate Governance, IT / Technology / E-Business

So what happens when we automate our most impactful and superior cognitive capacity—thinking—and we don’t think for ourselves? I think we end up not acting in very smart ways, and then the algorithms are trained by behaviors that have very little to do with intelligence. Most of the stuff we spend doing on a habitual basis is quite predictable and monotonous and has very little … [ Read more ]

Content: Quotation | Author: Tomas Chamorro-Premuzic | Source: McKinsey Quarterly | Subjects: IT / Technology / E-Business, Organizational Behavior

What we found is teams with psychological safety and a supportive work environment actually benefit from being edgy and pushing to do better. But you put that same edge, that same kind of push, on a team that doesn’t have psychological safety or an open and supportive work environment, and it has the opposite effect. It actually makes the team go into a sort of … [ Read more ]

Content: Quotation | Author: Aaron De Smet | Source: McKinsey Quarterly | Subjects: Organizational Behavior, Teamwork

When people claim they have survey fatigue, they’re not tired of you asking them. They’re upset about you not doing anything with it.

Content: Quotation | Author: Bill Schaninger | Source: McKinsey Quarterly | Subjects: Human Resources, Management, Motivation, Organizational Behavior

Through most of the last three and a half, four decades, we’ve changed our approach to developmental experiences throughout childhood. In large part, it was to reward kids for their participation in order to avoid the disappointment of perceived failure. My point is we’ve raised two generations of folks who believe that participation and the collective is the end result. I think we’re seeing things … [ Read more ]

Content: Quotation | Author: Bill Schaninger | Source: McKinsey Quarterly | Subject: Organizational Behavior

If you want a test-and-learn environment, you have to make it OK to share failure, so that not only can I learn from failure but others can learn from my failure, and they don’t have to make the same mistakes I made.

Content: Quotation | Author: Aaron De Smet | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior, Success / Failure

Sometimes we hear this thing about “embrace failure. Failure is good.” Actually, it’s not that failure is good. I, at least, don’t like failure. I like working with people who don’t like failure. But there’s a difference between not liking failure and having failure be taboo and not discussed or shared or learned from. If you never fail, you probably aren’t being bold enough.

Content: Quotation | Author: Aaron De Smet | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior, Success / Failure

Transaction costs are now low enough that you can have a gig economy. We can create technology-enabled platforms that allow us to have collaboration at scale through nonemployees or quasi employees.

Now there were some economists who said that when transaction costs fall enough, the large employed workforces will go away. That was the prediction. I never agreed with it, because another reason why people work … [ Read more ]

Content: Quotation | Author: Aaron De Smet | Source: McKinsey Quarterly | Subjects: Economics, Organizational Behavior