When you hire people to work for you, it should be expected that they have a basic level of competence. When you simply recognize people for doing what they are hired to do, it reinforces a culture where the status quo is good enough. If the company is so risk-averse that people aren’t willing to try anything new, while all you do is reward people for doing what they’ve always done, all you’ll get is more of the same.
Author: Stephen Shapiro
Source: “The Conference Board Review”
Subjects: Accountability, Human Resources, Management, Motivation, Organizational Behavior
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