Marcel Weekes

In the first couple of 1:1s start putting together a written document. How does the report like to receive feedback? Are there things that trigger them? What are the things they want to do more of? What are their ambitions? Where do they feel they need to be pushed? … That helps set the table for how this relationship will go. Invest the time upfront. … [ Read more ]

Alexis Krivkovich

The biggest inequity in advancement remains the broken rung—the very first step up into a manager position. Proportionally, for every 100 men we see leap forward, only 87 women advance. And if you’re a woman of color, it’s 73. If you’re a Black woman, it’s only 54. And it starts at the very beginning of a career. The challenge with this is that it sets … [ Read more ]

What Comes After DEI

While backlash to DEI has challenged how many companies and practitioners approach creating more equitable workplaces, fewer have considered whether DEI work itself has room to improve. A new framework, built around the core outcomes of fairness, access, inclusion, and representation (FAIR) that DEI was supposed to achieve for all, offers a new direction. Instead of the performative, individual-centered, isolated, and zero-sum methods of the current … [ Read more ]

The diversity and inclusion revolution: Eight powerful truths

While most business leaders now believe having a diverse and inclusive culture is critical to performance, they don’t always know how to achieve that goal. Here are eight powerful truths that can help turn aspirations into reality.

Julie Zhuo

So whether you’re a manager delivering feedback to your direct report, or sending feedback up the management chain, the best way to make your conversation heard is to make the listener feel safe, and to show that you’re saying it because you care about her and want her to succeed. “If you come off with even a whiff of an ulterior motive — you want … [ Read more ]

Pay transparency can come with unexpected consequences

A new study finds that revealing employee pay unexpectedly influences workplace dynamics in ways never demonstrated before.

Netta Jenkins

A “culture add” is someone who may bring qualities or experiences that are not already present on the team, as opposed to the “culture fit”—someone who exemplifies the attributes already on the team. When employers specifically seek culture fits… that can lead to homogeneous teams that can perpetuate exclusive practices. Overall, that prevents the team from diversifying and pushing forward in a productive way.

Netta Jenkins

What we know through research is that employees inherently do not trust HR departments, because employees perceive HR as heavily focused on protecting the employer. This is true despite the fact that there are incredible HR professionals driving impact. Since we understand the perception that employees hold, it’s key to have DEI under its own department. That structure provides a safe space for employees to … [ Read more ]

Bryan Hancock

We hope that the next wave of technology actually frees up managers and gives them more time to be more effective leaders. But there’s a risk that, unguided, we end up in a world where managers spend even less time (as a percentage per employee) on coaching.

How Higher Pay Incentives Can Backfire

While increasing bonuses and commission rates might seem like a good idea, doing so can inadvertently harm the quality of an organization’s workforce.

Bill Schaninger

Time spent on talent is high value. For some managers, though, administrivia is a great excuse to avoid scarier tasks. Filling out a form, while tedious, takes time away from the difficult coaching necessitated by, say, the three employees who may be a little problematic.

The False Dichotomy of Merit and Inclusion

In merit-based systems, fairness should be manifested in all aspects of organizational life. But while the ideal of a merit-based society is attractive, research shows that bias in promotions and reward distribution is just as prevalent as bias in hiring, exacerbating and multiplying rather than reducing unfairness in the span of our careers. In the world we live in, true meritocracy, where everyone plays on an … [ Read more ]

Dan Russell

Most organizations have processes in place to plan and manage the performance of people in their current roles. What they should be equally focused on is talent, which is what people are capable of producing. That’s more difficult to define and manage. But because it’s harder doesn’t mean it’s not important to do systematically.

Talent is too often principally defined by the person’s past performance and experience—the … [ Read more ]

Skills-Based Hiring Can Shred the Paper Ceiling

Job holders without degrees perform as well as those with degrees—but they tend to stay in their jobs longer and be more engaged.

Bryan Hancock

There should be two tracks for promotions. Some people are promoted for their expertise, and others are promoted for their people management skills. So keeping those separate is key.

John Coleman

Curiosity is critical to professional success. A curious mind will spot and solve problems, while being unafraid to try something new. It will seek out the insights of others, and open itself to expanded thinking. A curious person will never succumb to apathy, instead pushing consistently for growth, innovation, and improvement. Anyone seeking to build a successful career must embrace curiosity.

Emily Field, Bryan Hancock, Bill Schaninger

When appropriate, pay the best middle managers even more than your senior leaders to show how much you value them. If you hear complaints from the executives, make up the difference in equity. Compensation should be commensurate with the value a role creates.

0-$5M: When, Who, and How to Make Your First Sales Hire

Expert advice from Dropbox, Figma and Stripe on timing your first sales hire, finding the right candidate profile and creating effective onboarding to successfully transition from founder-led sales to a scalable revenue team.

Many College Graduates Not Equipped for Workplace Success

Employers make a lot of assumptions about the value of a degree. But do they really know how to assess the quality of graduates’ college experiences – or how those experiences influence how prepared these graduates are to be engaged, productive employees?