Christopher Littlefield

There are limitations to our typical approach to praise. We can only recognize what we see, observe, or learn about from others and our recognition focuses on what we appreciate, which is not always what others want to be appreciated for.

Selina Lo

In my company, there is a rule that all new managers need to know: that it’s not a given that their people [under them] will be paid less than they are. That’s part of becoming a manager—that you really have to enjoy enabling people. I want people who are good managers to be managers. I don’t want people to become managers just because they feel … [ Read more ]

The Secret to Happiness at Work

Your job doesn’t have to represent the most prestigious use of your potential. It just needs to be rewarding.

Why People Crave Feedback—and Why We’re Afraid to Give It

How am I doing? Research by Francesca Gino and colleagues shows just how badly employees want to know. Is it time for managers to get over their discomfort and get the conversation going at work?

Gender Pay Gap: Valuing Women’s Work

A new study published in Nature Human Behaviour sheds light on the role of within-job pay differences in the gender pay gap.

Constantinos C. Markides

Not all purposes are motivating, and not all statements of organizational values are effective in guiding behaviors the way we have discussed here. To the contrary, if we judge by the fact that 87 percent of employees in the world claim to be disengaged or actively disengaged at work, the majority of purposes must be useless. The question that we must address, therefore, is, “What … [ Read more ]

Mary Meaney

In today’s world, strategy is relatively easy to replicate and capital is relatively easy to access. What gives you a real source of competitive advantage is your talent and culture.

Does Hybrid Work Actually Work? Insights from 30,000 Emails

It’s a pandemic debate raging at companies everywhere: How often should employees come to the office? In the first large-scale study of its kind, Prithwiraj Choudhury finds that hybrid schedules might offer the best answer for everyone.

Kevin Campbell, Anson Vuong

The “talent shortage” is likely rooted in employers’ inability to find people with the experience managers want rather than a true shortage of talented recruits. Put another way, when hiring, employers are favoring experience over talent, therefore overlooking recruits who could excel in certain roles despite not having the preferred background for those jobs. […] Gallup defines talent as an individual’s naturally recurring patterns of … [ Read more ]

Measuring What Matters in Gender Diversity

How do you know if your company is making progress on gender diversity? This article discusses five areas where tracking metrics and data will help leaders know if they’re making wins—or falling short.

How Can Managers Use AI to Find the Right People?

Eight recommendations to help firms win the war for talent.

Why Now’s the Perfect Time to Retool Your Hiring Process and Get Creative

Widespread “good enough” hiring processes aren’t always mindful of the candidate experience — and most importantly, may not lead you to extend an offer to the best person for the role. The advice that follows from Peoplism is to intentionally examine the pieces of your hiring cycle that are already in place (and perhaps even be able to trim down some steps in your current … [ Read more ]

5 Questions Every Manager Needs to Ask Their Direct Reports

If you’re worried that your employees are eyeing the door, it’s time to start having some important career-defining conversations. In this piece, executive coach Susan Peppercorn outlines five questions to start asking your direct reports so that you can get a better sense of how they’re feeling about their positions: 1) How would you like to grow within this organization? 2) Do you feel a sense of … [ Read more ]

The Biggest Problem With Remote Work

Companies need a new kind of middle manager: the synchronizer.

How Diverse Leadership Teams Boost Innovation

A recent BCG study suggests that increasing the diversity of leadership teams leads to more and better innovation and improved financial performance. In both developing and developed economies, companies with above-average diversity on their leadership teams report a greater payoff from innovation and higher EBIT margins. Even more persuasive, companies can start generating gains with relatively small changes in the makeup of their senior teams. … [ Read more ]

Claudine Gartenberg

What’s interesting is that people often treat middle managers as the dispensable layer of the organization. This may be a contracting issue. Those at the very top are incentivized with high compensation tied to stock options. Those at the very bottom have simpler tasks that are spelled out in legally enforceable hourly contracts. Not so for those in the middle, who are responsible for implementing … [ Read more ]

Fixing the Flawed Approach to Diversity

We recently surveyed roughly 16,500 people worldwide to identify the most effective diversity and inclusion measures. Our investigation builds on previous research into gender diversity. For our current analysis, we broadened our lens to include diversity in two additional dimensions: race and ethnicity and also sexual orientation. Through that research, we identified specific solutions that companies can implement to accelerate their progress on diversity.

Russ Laraway

I think a lot of managers convince themselves that the person sitting across from them is an employee and our shared interest is about what we do here in this company today and tomorrow. And I think what I’ve learned is that the best managers say “No, no, no, that person sitting across from me is a human being, and I need to play a … [ Read more ]