Bryan Hancock

We hope that the next wave of technology actually frees up managers and gives them more time to be more effective leaders. But there’s a risk that, unguided, we end up in a world where managers spend even less time (as a percentage per employee) on coaching.

How Higher Pay Incentives Can Backfire

While increasing bonuses and commission rates might seem like a good idea, doing so can inadvertently harm the quality of an organization’s workforce.

Bill Schaninger

Time spent on talent is high value. For some managers, though, administrivia is a great excuse to avoid scarier tasks. Filling out a form, while tedious, takes time away from the difficult coaching necessitated by, say, the three employees who may be a little problematic.

The False Dichotomy of Merit and Inclusion

In merit-based systems, fairness should be manifested in all aspects of organizational life. But while the ideal of a merit-based society is attractive, research shows that bias in promotions and reward distribution is just as prevalent as bias in hiring, exacerbating and multiplying rather than reducing unfairness in the span of our careers. In the world we live in, true meritocracy, where everyone plays on an … [ Read more ]

Dan Russell

Most organizations have processes in place to plan and manage the performance of people in their current roles. What they should be equally focused on is talent, which is what people are capable of producing. That’s more difficult to define and manage. But because it’s harder doesn’t mean it’s not important to do systematically.

Talent is too often principally defined by the person’s past performance and experience—the … [ Read more ]

Skills-Based Hiring Can Shred the Paper Ceiling

Job holders without degrees perform as well as those with degrees—but they tend to stay in their jobs longer and be more engaged.

Bryan Hancock

There should be two tracks for promotions. Some people are promoted for their expertise, and others are promoted for their people management skills. So keeping those separate is key.

John Coleman

Curiosity is critical to professional success. A curious mind will spot and solve problems, while being unafraid to try something new. It will seek out the insights of others, and open itself to expanded thinking. A curious person will never succumb to apathy, instead pushing consistently for growth, innovation, and improvement. Anyone seeking to build a successful career must embrace curiosity.

Emily Field, Bryan Hancock, Bill Schaninger

When appropriate, pay the best middle managers even more than your senior leaders to show how much you value them. If you hear complaints from the executives, make up the difference in equity. Compensation should be commensurate with the value a role creates.

0-$5M: When, Who, and How to Make Your First Sales Hire

Expert advice from Dropbox, Figma and Stripe on timing your first sales hire, finding the right candidate profile and creating effective onboarding to successfully transition from founder-led sales to a scalable revenue team.

Many College Graduates Not Equipped for Workplace Success

Employers make a lot of assumptions about the value of a degree. But do they really know how to assess the quality of graduates’ college experiences – or how those experiences influence how prepared these graduates are to be engaged, productive employees?

Supporting Frontline Workers Is a Boon to the Bottom Line

With proper attention and investment, frontline workers constitute a motivated workforce that can unleash an organization’s highest potential.

Betsey Stevenson

When employers say the labor market’s tight, it’s that they can’t find people in the way they’re used to looking for people. And we have to ask them questions like, “Who are you considering? How are you getting applicants? What do you have in your ad?” Because we also see employers who will often advertise for more credentials than they need. And then we see … [ Read more ]

Amid Rapid-Fire Workplace Change, Pulse Surveys Emerge

Companies should seek ways to track real-time employee experiences and gain insights into issues affecting employees’ work lives and their organizations’ performance. Leaders realize that engaging employees takes more than sending out an annual survey. Instead, it requires a year-long people strategy aimed at clarifying expectations and maximizing performance. To that end, leaders want a way to gather employee feedback throughout the year. Thus, the … [ Read more ]

Rethinking DEI Training? These Changes Can Bring Better Results

Tailored, practical diversity trainings offered at the right decision points can yield meaningful change, says new research by Edward H. Chang and colleagues.

Julie Zhuo

Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no.

HR for Humans: How behavioral economics can reinvent HR

People may be the heart of our organizations, but HR practices are often based on outdated ideas of human psychology and organizational design. When it comes to hiring decisions, employee motivation, and helping workers make better choices, behavioral insights and evidence-based practices can drive a new generation of HR strategies.

Fair-Chance Hiring Is a Win-Win for Companies and Job Seekers

Fair-chance job seekers are people who have been involved with the criminal justice system, whether convicted of a crime, incarcerated, or arrested but never convicted. These individuals—one in three US adults—are more likely than the overall population to be actively looking for work, but they have little to no access to quality employment opportunities because of their background.

But there’s good news. The data shows that … [ Read more ]

Sandrine Devillard

Talent pipeline failure and its impact on DE&I should be treated like the significant business problems they are. Organizations need to tackle them the same way they take on any significant business challenge, such as increasing revenue or global expansion. It needs to be looked at as a large change program, but [that’s often not] the way it’s being handled right now. Organizations need to … [ Read more ]