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How to reward the best without alienating the rest.

Content: Article | Author: Alix Nyberg Stuart | Source: CFO Publishing | Subject: Human Resources

Forced ranking may be the electrified third rail of human resource management. In an excerpt from a new book, author Dick Grote makes the case for the controversial employee-evaluation system-at least on an interim basis.

Content: Article | Author: Dick Grote | Source: Harvard Business School (HBS) Working Knowledge | Subject: Human Resources

Most organizations have some type of employee appraisal or review system and most are ill equipped to appreciate the shortcomings of these systems. In talking about employee performance management, the question asked most often is about the difference between appraisal systems and performance management. This paper provides a break down of the major differences between these parameters. [BNET Annotation]

Content: Article | Author: Lyle Potgieter | Source: IXP3 | Subject: Human Resources

It is puzzling that we seek expert advice on improving our golf game but avoid professional advice on how we can deal with other people. We pay personal trainers remarkable fees one or more times a week to encourage us to exercise harder. We avoid, however, engaging an expert to help us learn more about ourselves and others – someone who could help us learn … [ Read more ]

Content: Quotation | Source: Ivey Business Journal | Subjects: Coaching, Personal Development

Every leader goes through passages, significant or even transformative personal and professional life experiences. Some passages are positive; others are upsetting, even damaging. For an organization, learning how to help a leader – or potential leader – negotiate these passages will deliver lasting and satisfying benefits. As this author states, it will help an organization better recruit, measure and develop people to become leaders of … [ Read more ]

Content: Article | Author: David L. Dotlich | Source: Ivey Business Journal | Subjects: Human Resources, Leadership

Understanding how and why employees gradually lose their enthusiasm and begin to disengage can help us see how we, as managers, can salvage key talent at many points along the decision path. It’s important to realize that employee turnover is not an event–it is really a series of events, a process of disengagement that can take days, weeks, months, or even years until the actual … [ Read more ]

Content: Article | Author: Leigh Branham | Source: Optimize Magazine | Subject: Human Resources

IQ does not separate the star from the average performer. Every job has an IQ hurdle that people have to jump over, but whether you jump it and just barely clear it or whether you jump it and clear it by 30 extra points doesn’t seem to make a difference. People get mistakenly fixated on IQ as a predictor of success. There is data that … [ Read more ]

Content: Quotation | Source: Business Finance Magazine | Subjects: Human Resources, Intelligence

Some employers are afraid of handbooks. They believe that setting down rules and regulations in writing will somehow lead them into court. In fact, this may be true for some employers. An employer who does not want to act consistently, or who intends to act fairly but has ill-trained staff, may be better off without an employee handbook. This article suggest that there is no … [ Read more ]

Content: Article | Sources: All Business Network, HRnext.com | Subjects: Human Resources, Legal

What I have a problem with are the amounts of money that corporate America is spending on motivational training. I’ve attended presentations by…leading figures in “training and motivation” who present this very expensive, rah-rah cheerleading nonsense. These people are getting paid $1,000 to $5,000 a minute, but they aren’t accomplishing anything more than a sales manager can accomplish simply by taking his staff out to … [ Read more ]

Content: Quotation | Source: Across the Board (ATB) | Subjects: Motivation, Training & Development

Four years ago less than 2% of the companies in the U.S. were making any attempt to measure new hire quality. By 2002 that had edged up towards 10%, still a very small and inexcusable proportion for such a critical measure. And then by the spring of 2003 the total was approaching 30%. There is still more talk than measurement, but the talk is getting … [ Read more ]

Content: Article | Author: Nick Burkholder | Source: HireDesk | Subject: Human Resources

What technology can (and can’t) do to help companies optimize their most valuable asset.

Content: Article | Author: Scott Leibs | Source: CFO Publishing | Subject: Human Resources

Productive learning often takes place in stages. First, the learner is exposed to the core concepts, and then he or she tries to apply them and finds that he or she needs to understand them better. This makes the learner more receptive, and so the process repeats itself. Most effective courses are structured this way. Periodic tests help highlight progress and areas where more work … [ Read more ]

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Learning, Training & Development

A person’s performance on any behavioral interview question is dominated by the same three qualities: experience, job knowledge, and social skills. A candidate with a long work history has lots of compelling examples to draw from when asked to recount events that might illustrate a particular competency. A candidate’s job knowledge-specifically, his awareness of industrial and managerial best practices-can make it easier for him to … [ Read more ]

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Human Resources

Who is the most successful salesperson on your team? The one with the best product knowledge? Or the greatest sales skills? Or the most in-depth understanding of your customers? If you picked any of these, you were wrong. Rather than guess what drives sales success, learn the right answer from America’s best sales force.

Content: Article | Author: Benson Smith | Source: Gallup Management Journal | Subjects: Human Resources, Marketing / Sales

Many salespeople should never have been hired in the first place, pointing to a problem with interviewing and evaluation skills. Interestingly, effective interviewing has a lot in common with effective selling technique. In either situation, if you ask the right questions, you’ll be able to make good use of the answers. This article provides you with 21 questions, which would be helpful while interviewing sales … [ Read more ]

Content: Article | Source: David Fellman & Associates | Subjects: Career, Human Resources

Willpower goes a decisive step further than motivation. It implies a commitment that comes only from a deep, personal attachment to a certain intention. Willpower springs from a conscious choice to make a concrete thing happen. This commitment to a certain end – not to doing something but to achieving something – represents the engagement of the human will.

Content: Quotation | Source: Ivey Business Journal | Subjects: Commitment, Motivation

The growing interest in HR’s contribution to business performance is also evident in the prevalence of transformation efforts and companies’ increased investment in them. Despite a promising picture, there is evidence that key challenges still face the HR function in its quest to be aligned integrally with the organization’s strategic planning and leadership. Increasingly, signs point to a significant gap between what is expected of … [ Read more ]

Content: Article | Source: Mercer Human Resource Consulting | Subject: Human Resources

Some new approaches to hiring can help you snag and keep top talent.

Editor’s Note: this was written in 1999 during the labor shortage, but some of the advice offered is of long-lasting value.

Content: Article | Author: Carol Orsag Madigan | Source: Business Finance Magazine | Subject: Human Resources

How do the Top 20 Companies grow great leaders? This is just one of the many critical questions answered in Hewitt’s Top Companies for Leaders research. The report identifies the combination of factors that allow financially successful companies to consistently produce great leaders. It examines the variables that influence a leader’s growth in an organization, including developmental experiences, senior leader interaction, compensation, organizational culture, and … [ Read more ]

Content: Article | Source: Hewitt Associates | Subjects: Best Practices, Human Resources