Purpose: The Starting Point of Great Leadership

For any organization, the starting point of greatness is not in meeting expectations–whether of shareholders, board members, or constituents–but fulfilling a Purpose that fits the identity of the organization. For example, is a foundation charged primarily with discovery: inventing new approaches to helping people? Or with excellence: promoting a high standard of service and execution? Or with altruism: making greater numbers of people happy? Or … [ Read more ]

Judith Martin, aka Miss Manners

I sincerely hope that we’re seeing the end of retreats. This personalization of business relationships is misguided. For one thing, it’s expensive to have people climb poles or shoot at one another with paint guns. But the more depressing thing is that it’s taken us half a century to realize that when you remove everybody’s inhibitions, you create more problems than you solve. Regrettably, the … [ Read more ]

Judith Martin, aka Miss Manners

An inevitable and unfortunate part of the “I want to be me” movement has been the idea that there is no distinction between your business life and your personal life. People treat colleagues as friends and family-often to disastrous effect. Sexual harassment is a prime example. If you flirt with somebody at a party, that person can’t have you arrested. But if you flirt at … [ Read more ]

My Gangbuster Meeting

Want to make your meetings more productive? You may learn a thing or two from this gathering of warring gangs.

Rupert Evenett

A flipside of risk is trust. Trust is implicit in any dialogue between a company and its shareholders or any of its stakeholders. Trust is implicit in any discussion about the future in conditions of uncertainty…Any increased understanding of risk will tend to increase trust; while a dialogue that is risk-blind will tend to decrease trust especially over time as the unexpected inevitably occurs. By … [ Read more ]

The Corporation: The Pathological Pursuit of Profit and Power

Bakan, an internationally recognized legal scholar and professor of law at the University of British Columbia, takes a powerful stab at the most influential institution of our time, the corporation. As a legal entity, a corporation has as its edict one and only one goal, to create profits for its shareholders, without legal or moral obligation to the welfare of workers, the environment, or the … [ Read more ]

The bold, decisive manager: Cultivating a company of action-takers

Atrophy, entropy and apathy are holding back many organizations and managers today. How, then, to nullify those negative forces and create a culture that enables and rewards managers for taking bold, decisive action? Answering this question effectively is a leader’s greatest challenge today, these co-authors write. In this article, they offer suggestions for creating an organizational culture defined by energy, imagination and the exercise of … [ Read more ]

Christopher Bones

Commitment is the emotional attachment one has to the organisation within which one works and the pride one has in its achievements. Engagement, on the other hand, is more – the demonstration of discretionary effort to ensure the organisation achieves its goals.

Two insights influence how we think through the role and development of effective leaders and managers. First, there is likely to be a … [ Read more ]

Managing the Dynamics of Change: The Fastest Path to Creating an Engaged and Productive Workplace

This action-oriented book presents the revolutionary J Curve model, which tracks people’s performance, thoughts, and emotions at each of the five stages of the change process, from resistance through positive acceptance-key knowledge you need to lead your team and speed implementation. Used by leading companies such as IBM, Chevron, Toyota-Lexus, and 3M, the J Curve gives you proven tactics and tools for quickly getting employees … [ Read more ]

A Formula for Procrastination

Turns out procrastination can be explained with a math equation, and it only took the discoverer 10 years to figure it out.

Tell Me Who You Are and I’ll Tell You How to Work

In today’s society, no organization, whether corporate, political, educational, sports or family related, can survive without teamwork. Is there any doubt about whether teamwork allows people to take on more and more complex tasks in a changing environment and get better results than an individual could when working alone? Tasks are interrelated and we need one another. However, we have all experienced situations where working … [ Read more ]

Strategic Organizational Change

In this book, Dr. Beitler begins by providing a systematic approach for diagnosing organizational problems. Then he offers his step-by-step approach for designing and implementing organizational change interventions. Everything is written in a practical, easy-to-follow style, with an abundance of checklists and practice tools. Every manager and change consultant will gain valuable insights and practice tools from this book. In an increasingly competitive world these … [ Read more ]

Katya Andresen

Messages should do four things: establish a Connection, promise a Reward, inspire Action, and stick in Memory. (CRAM)

How National Culture Influences Fit

In the business world, there’s a lot of talk about “fit.” “He failed to ‘fit’ into the corporate culture,” they might say, or “Yes, he ‘fits’ in well.” Despite so much conservation, little is known about how national culture affects this buzzword. For example, will a Taiwanese employee ‘fit’ better into a certain work environment than, say, a German? In the award-winning paper “Satisfaction With … [ Read more ]

When (Organizational) Change Hurts: Startups Need to “Think Employees” from the Get-Go

A decade-long study of Silicon Valley (California) technology startups finds that companies were three times more likely to fail if at some point they altered the founder’s blueprint for employee relations than if they maintained their original model.

Organizational Culture and Leadership

In this third edition of his classic book, Edgar Schein shows how to transform the abstract concept of culture into a practical tool that managers and students can use to understand the dynamics of organizations and change. Organizational pioneer Schein updates his influential understanding of culture–what it is, how it is created, how it evolves, and how it can be changed. Focusing on today’s business … [ Read more ]

The Upside of Assholes: Is there Virtue in Bad Workplace Behavior?

Bob Sutton employs his signature frankness to discuss whether the bad behavior of workplace bullies and jerks should be tolerated in the name of success. While referencing such famous assholes as Steve Jobs of Apple or Hall of Fame baseball player Ty Cobb, Sutton debates the value of getting results with a strategic temper tantrum.

Bob Sutton

I try to argue as if I am right, but listen as if I am wrong.

A Stake in the Outcome: Building a Culture of Ownership for the Long-Term Success of Your Business

A refreshingly sensitive and sensible guide to motivating employees, this new volume by Stack and Burlingham (The Great Game of Business) is a standout in its crowded genre. Stack is the president and CEO of SRC Holdings Corporation, an employee-owned supplier of renovated engines to auto companies and a celebrated business success story. In 1983, when it looked like SRC’s parent company, International Harvester, might … [ Read more ]

Carol Dweck, Marina Krakovsky

“Learning goals” inspire a different chain of thoughts and behaviors than “performance goals.” Students for whom performance is paramount want to look smart even if it means not learning a thing in the process. For them, each task is a challenge to their self-image, and each setback becomes a personal threat. So they pursue only activities at which they’re sure to shine-and avoid the sorts … [ Read more ]