Group Decision-Making Effectiveness: The Effect of Conflict

This study develops a model of the determinants of individual commitment to the implementation of the decision (decision commitment). Decision commitment requires each individual in a decision-making group to understand the hows, whys and wherefores of the group decision (decision understanding). Attaining decision understanding comes about through constructive controversy, referred to as task conflict in this study. However, the generation of task conflict may lead … [ Read more ]

Good News and Bad for Women’s Careers

Are women still at a disadvantage when it comes to attaining career success? Yes and no, says a new study. Women across the board seem to be enjoying greater parity with men-except in “good-old-boy companies,” where a woman’s personal style and needs for work/family balance may clash with organizational expectations, values, and demands.

Daniel Kahneman

What happens with fear is that probability doesn’t matter very much. That is, once I have raised the possibility that something terrible can happen to your child, even though the possibility is remote, you may find it very difficult to think of anything else. Emotion becomes dominant. And emotion is dominated primarily by the possibility, by what might happen, and not so much by the … [ Read more ]

Daniel Kahneman

We know a lot about the conditions under which groups work well and work poorly. It’s really clear that groups are superior to individuals in recognizing an answer as correct when it comes up. But when everybody in a group is susceptible to similar biases, groups are inferior to individuals, because groups tend to be more extreme than individuals. One of the major biases in … [ Read more ]

Daniel Kahneman: The Thought Leader Interview

The Nobel Prize-winning economist parses the roles of emotion, cognition, and perception in the understanding of business risk.

Daniel Kahneman

If I had one wish, it is to see organizations dedicating some effort to study their own decision processes and their own mistakes, and to keep track so as to learn from those mistakes. I think this isn’t happening. I can see a lot of factors acting against the possibility of that happening. But if I had to pick one thing, that would be it. … [ Read more ]

Change Without Pain: How Managers Can Overcome Initiative Overload, Organizational Chaos, and Employee Burnout

Much of the advice that has been given to corporations about managing change is bad, according to Eric Abrahamson, a professor of management at Columbia Business School. In Change Without Pain, he takes to task the advocates of “creative destruction” and the mantra of “change or perish,” which he suggests has been “overprescribed by gurus for decades.” He argues that adaptive change is most successful … [ Read more ]

Monique Maddy

Not everyone is in favor of inclusion when it comes to decision making. Some people just want to be told what to do because they are looking to you, as the manager, for guidance and they expect you, as the president of the company, to know what is best. It is more of a parental relationship. If the parents look lost or ask the children … [ Read more ]

Harry S. Truman

I never did give anybody hell, I just told the truth, and they thought it was hell.

How to Put Meaning Back into Leading

When research on leadership pays more attention to financial results than a person’s ability to give the company a sense of purpose, something crucial is lost. Three Harvard Business School scholars are working to change the debate. A Q&A with Joel M. Podolny, Rakesh Khurana, and Marya Hill-Popper.

Leading for Innovation: & Organizing For Results

In this second volume of The Drucker Foundation’s Wisdom to Action Series, twenty-seven remarkable thought leaders help today’s leaders meet the challenge of releasing the power of innovation. Leading for Innovation brings together Clayton M. Christensen, Jim Collins, Howard Gardner, Charles Handy, Rosabeth Moss Kanter, C. William Pollard, Margaret Wheatley, and other thought leaders to offer you practical guidance on leading your organization to a … [ Read more ]

Create a culture of disciplined empowerment

New thinking is needed on the relationship between corporate centre and business units.

The Modern Firm: Organizational Design for Performance and Growth

“The Modern Firm develops conceptual frameworks for analyzing the interrelations between organizational design features, competitive strategy and the business environment. Written in a non-technical language, the book is nevertheless based on rigorous modeling and draws on numerous examples, from the eighteenth century fur trading companies to modern firms such as BP and Nokia. Finally the book explores why these developments are happening now, pointing to … [ Read more ]

Richard Watson

A study by Cornell and the University of Colorado found that spending money on experiences is more fulfilling than spending it on possessions. So if you’ve got a product, you’d better get busy turning it into an experience. This idea also has serious consequences for companies who have always assumed that the way to keep employees happy is to promise them more money.

P. Ranganath Nayak

Processes improve fastest when those involved in the improvement effort understand the whole process rather than just their piece of it.

Ray Stata

My definition of learning follows the behavioral model. That is, learning hasn’t really taken place until it’s reflected in changed behaviors, skills, and attitudes. So our approach to education and training is focused on changing the skills and behavior of employees, and our focus is not on teaching, but on learning.

Ray Stata

At the root of team and organizational learning is conversational exchange – how do we accurately communicate to each other what’s going on in our minds and what’s going on in reality? The human tendency is to assess prematurely the meaning of what people are saying or not saying and why they are saying or not saying it. There is also a tendency not to … [ Read more ]

Knowledge Integration Across Organizations: How Different Types of Knowledge Suggest Different Practices and Different ‘Integration Trajectories’

This paper establishes a framework for analyzing knowledge integration across organizations from a corporate standpoint, pinpointing the challenges of a firm wishing to effectively integrate knowledge among its business units to improve its efficiency as a unique firm and its effectiveness through a better competitive positioning. Typical examples are those of a firm whose divisions benefit from better knowledge sharing in specific areas, or of … [ Read more ]

Liesl Capper

When our mind gets too much information, we either ignore most of it or group it into chunks. This is how we make decisions about information really quickly, and our brains are hardwired this way. When we were troglodytes, we had to make a rapid decision when something jumped in front of us to either run away or club it on the head. We are … [ Read more ]

Treat People Right! How Organizations and Individuals Can Propel Each Other into a Virtuous Spiral of Success

How do organizations move beyond merely acknowledging that “human capital” is their greatest asset, and actually implement practices that create true benefits for both employees and the organizations? In this book, Edward Lawler shows how companies can “treat people right” by doing more than simply ensuring good working conditions and good pay. He shows how to build a special relationship between individuals and the organizations … [ Read more ]