3590 Posts Found

My definition of learning follows the behavioral model. That is, learning hasn’t really taken place until it’s reflected in changed behaviors, skills, and attitudes. So our approach to education and training is focused on changing the skills and behavior of employees, and our focus is not on teaching, but on learning.

Content: Quotation | Source: Prism (Arthur D. Little) | Subjects: Learning, Organizational Behavior

At the root of team and organizational learning is conversational exchange – how do we accurately communicate to each other what’s going on in our minds and what’s going on in reality? The human tendency is to assess prematurely the meaning of what people are saying or not saying and why they are saying or not saying it. There is also a tendency not to … [ Read more ]

Content: Quotation | Source: Prism (Arthur D. Little) | Subjects: Learning, Organizational Behavior

This paper establishes a framework for analyzing knowledge integration across organizations from a corporate standpoint, pinpointing the challenges of a firm wishing to effectively integrate knowledge among its business units to improve its efficiency as a unique firm and its effectiveness through a better competitive positioning. Typical examples are those of a firm whose divisions benefit from better knowledge sharing in specific areas, or of … [ Read more ]

Content: Article | Authors: Rafael Andreu, Sandra Sieber | Source: IESE Insight | Subjects: Knowledge Management, Organizational Behavior

When our mind gets too much information, we either ignore most of it or group it into chunks. This is how we make decisions about information really quickly, and our brains are hardwired this way. When we were troglodytes, we had to make a rapid decision when something jumped in front of us to either run away or club it on the head. We are … [ Read more ]

Content: Quotation | Source: Red Herring | Subjects: Information, Personality / Behavior

How do organizations move beyond merely acknowledging that “human capital” is their greatest asset, and actually implement practices that create true benefits for both employees and the organizations? In this book, Edward Lawler shows how companies can “treat people right” by doing more than simply ensuring good working conditions and good pay. He shows how to build a special relationship between individuals and the organizations … [ Read more ]

Content: Book | Author: Edward E. Lawler III | Subjects: Leadership, Organizational Behavior

Among a CEO’s most important responsibilities is to define workers’ common mission and set the course toward it. The CEO needs to become the company storyteller, the keeper of the sustaining myth that nourishes people on their journey together. But if the CEO is, for many employees, the personification of the company, it’s their immediate boss who people listen to for evidence of what really … [ Read more ]

Content: Quotation | Source: Across the Board (ATB) | Subjects: Communication, Management

The advent of portable computing and the Internet has rapidly opened up possibilities for a new mode of work: teleworking. This new workstyle is more flexible and dynamic than telecommuting, which has typically simply meant working from home. Under telework, employees are based wherever their work happens to be.

But the growth of telework is a double-edged sword. The upside? Employees are able to work … [ Read more ]

Content: Article | Authors: Raghu Garud, Roger Dunbar | Source: STERNbusiness (NYU) | Subjects: Management, Organizational Behavior

Effective PR counselors understand the business that they represent as well as do their peers in the executive suite, and they work with them to meet the needs of the company’s multiple stakeholders. They adopt a businessperson’s perspective, not a journalist’s. Good press is not an end in itself, and bad press is not to be avoided at any cost — certainly not at the … [ Read more ]

Content: Quotation | Source: Across the Board (ATB) | Subjects: Communication, Public Relations

In order to work, knowledge-management systems have to be kept live, and there have to be incentives to keep them live. In some sense, the most important source of knowledge is inside people’s heads. You don’t want an organization that’s leakier than necessary. You don’t want too many people cycling out. You need to set up team structures, so that the more experienced people teach … [ Read more ]

Content: Quotation | Source: Optimize Magazine | Subjects: Knowledge, Organizational Behavior

People don’t trust you because they understand you – they trust you because you understand them.

Content: Quotation | Source: CEO Refresher | Subjects: Personality / Behavior, Trust

The quality of an organization is directly linked to the quality of conversations of the people in that organization.

Content: Quotation | Source: CEO Refresher | Subjects: Communication, Organizational Behavior

“The quality of an organization is directly linked to the quality of conversations of the people in that organization.”

Certain people really “get it” when you have a conversation with them. You feel like they really get you at the gut level, not just at the head level. You walk away from a conversation with them feeling deeply understood and valued. Get It! people have … [ Read more ]

Content: Article | Author: Brady Wilson | Source: CEO Refresher | Subjects: Organizational Behavior, Personal Development

We view everyone else in light of their results but view ourselves based on our good intentions. If you can find a few people in your personal and professional life who will be honest with you about your own performance, you are, indeed, fortunate.

Content: Quotation | Source: CEO Refresher | Subjects: Personal Development, Personality / Behavior

People who fear for their jobs, careers, etc. will do the least they can to stand out from the crowd. If you lead by fear, you will get the letter of what you asked for but not the spirit of what you need. In order to get your team’s honesty, creativity, and maximum efforts, you must lead from respect. The only way to get your … [ Read more ]

Content: Quotation | Source: CEO Refresher | Subjects: Leadership, Organizational Behavior

Many women who think they aren’t good negotiators simply have never been taught how. Here are four typical mistakes women make when negotiating and how to correct them, so you can get what you want in business and in your personal life.

Content: Article | Authors: Jessica Miller, Lee E. Miller | Source: CareerJournal (WSJ) | Subjects: Negotiation, Women in Business

Regarding outsourcing:

I wouldn’t tell employees what’s going on until you’ve come up with an idea or solution for what you’re going to be able to do for them so they can land relatively safety. A person’s first question is never Why is this happening? but What is going to happen to me?

Content: Quotation | Source: CIO Magazine | Subjects: Organizational Behavior, Outsourcing / BPO

Most people overestimate what is going to happen in the next 2 or 3 years and underestimate what is going to happen in the next decade.

Content: Quotation | Source: Unknown | Subjects: Personality / Behavior, Trends / Analysis

In our myths about leaders, we often visualize fearless warriors beating out paths to new visions and conquests.

Nothing could be further from the truth. Fear is a survival mechanism, a requirement for life and well-being. While having fear is very different than allowing fear to dictate, fear does exist.

Since virtually everyone has fears, to pose as fearless simply exposes a fear of seeming fearful!

Your ability … [ Read more ]

Content: Article | Author: Arky Ciancutti | Source: LeaderValues | Subjects: Change Management, Organizational Behavior

Over-management saps responsibility. We care less for what is common than for what is our own. Products and outcomes need to be connected to individuals, so they can take praise and blame. Without that, our pride turns against our work, rather than attaching itself to work. No pride, no motivation. But pride requires an occasion for achievement.

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Organizational Behavior

There’s more to wealth creation than financial value. Think what rainmaking, reputation, and relationships can do for you and your company.

Content: Article | Author: Art Kleiner | Source: strategy+business | Subjects: Career, Organizational Behavior