3588 Posts Found

In addition to “inherent” diversity (a mix of age, race, and gender), the strongest teams have people with “acquired” diversity, such as military experience, foreign language skills, and time spent abroad.

Content: Quotation | Author: Kate Rockwood | Source: Inc. Magazine | Subjects: Diversity, Human Resources, Organizational Behavior

Companies are often unaware that they have trust issues. In our consulting work, we are frequently engaged to help solve strategic and operational challenges, but nine times out of ten lack of trust emerges as a driving factor of the challenges.

Content: Quotation | Authors: Charles-Etienne Bost, Eric Sauvage, Luca Olivari, Samuel Cazin | Source: Kearney | Subject: Organizational Behavior

Gallup research shows that satisfaction is an attitudinal outcome, like loyalty or pride, and doesn’t always relate to employee performance.

Engagement is different, deeper and more emotional, and it predicts important business outcomes, like profitability and productivity.

Job satisfaction beats misery or annoyance any day, but it’s not exactly something to strive for.

If you want people leaving the conference room fired up by an idea or excited … [ Read more ]

Content: Article | Author: Rujuta Gandhi | Source: Gallup Management Journal | Subjects: Organizational Behavior, Teamwork

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When you’re asked to help young, underrepresented talent succeed, here’s what you’ll need to know to do the job right.

Content: Article | Author: Wanda T. Wallace | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior, Training & Development

Your response to failure should be as transparent as possible. When people see someone fail, and then see that our response is not to fire them but to get them the help they need to improve, everyone is empowered. Everyone feels more comfortable to ask questions and to admit fault. And that’s how organizations really end up getting better — when people feel like they … [ Read more ]

Content: Quotation | Author: Ray Smith | Source: First Round Review | Subjects: Management, Organizational Behavior

Culture determines how work gets done, but values show how companies prioritize, make decisions, and reconcile conflict. A culture may celebrate innovation, but values determine what gets sacrificed in the pursuit of it.

Content: Quotation | Author: Kristi Hedges | Source: Harvard Business Review | Subjects: Culture, Organizational Behavior

A big part of culture change and change management in an organization comes down to communication. However, according to Gallup’s recent State of the American Workplace report, only 13% of U.S. workers strongly agree that their organization’s leadership communicates effectively.

But what you think of when you hear “communication” may be part of the problem. Often, when we tell executives that their employees want better communication, … [ Read more ]

Content: Article | Authors: Nate Dvorak, Ryan Pendell | Source: Gallup Management Journal | Subjects: Management, Organizational Behavior

To get favorable results from performance evaluations, evaluators must set positive expectations, showing that they believe improvements can be made, and that the feedback itself — even negative feedback — is an opportunity to learn rather than a punitive final word. They should also be willing to assist with concrete steps toward the suggested improvements, including coaching and goal setting. Done correctly, performance feedback can … [ Read more ]

Content: Article | Author: Katherine Klein | Source: Knowledge@Wharton | Subjects: Human Resources, Management, Organizational Behavior, Training & Development

The science of management has long revolved around the question “How?” at the expense of “Why?” Widening the discussion to include ends as well as means also opens the door to the most troubling moral and ethical conflicts.

Content: Quotation | Author: Benjamin Kessler | Source: INSEAD Knowledge | Subjects: Ethics, Management

As companies move from insurgent to incumbent the original culture is often lost. A variety of factors contribute, but one in particular concerns talent management: As you implement more systems, you tend to hire the kinds of people who are comfortable working within, or running, systems. You jump from a “time of heroes” to a culture reshaped by hastily implemented systems that may drive away … [ Read more ]

Content: Quotation | Authors: James Allen, Scott Leibs | Source: Inc. Magazine | Subjects: Culture, Human Resources, Organizational Behavior

Many conventional teams are inductive, starting with a theory and looking for data that applies; others are deductive, trying to form hypotheses only after all known data is gathered and analyzed. Abductive reasoning, by contrast, is an iterative process. You start with the data you have and test it, drawing a preliminary hypothesis and continuing to adjust the concept over time. The types of problems … [ Read more ]

Content: Quotation | Authors: Ann Johnston, Darren Lee, Mike Pino | Source: strategy+business | Subjects: Decision Making, Management, Organizational Behavior, Teamwork

It’s time to stop relying on old ways of gauging how people feel.

Content: Article | Author: Jason Korman | Source: strategy+business | Subjects: Human Resources, Organizational Behavior

Here’s how to do salary transparency right.

Content: Quotation | Author: Etelka Lehoczky | Source: Inc. Magazine | Subjects: Compensation, Human Resources, Organizational Behavior

One of the stated reasons for trying to get workers back into the office is the chorus of concern around the difficulties of sharing knowledge and experience amongst remote co-workers. New research, however, suggests a method that could improve this process both in the office and remotely: guided meetings between coworkers, which can easily happen in person or remotely. Compared to monetary incentives (without guidance … [ Read more ]

Content: Article | Authors: Christopher Stanton, Jason Sandvik, Nathan Seegert, Richard Saouma | Source: Harvard Business Review | Subjects: Best Practices, Organizational Behavior

Problems are simply gaps between how an organization is performing now and how it wants to or needs to perform. Gaps carry less emotional weight than problems, and are subject to less judgement and avoidance. It’s just a gap, and clarity-driven problem solving is the best tool for closing it.

Content: Quotation | Author: Karen Martin | Source: ChangeThis | Subjects: Management, Organizational Behavior

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A World War II spy manual offers intriguing insights into how modern management techniques may be sabotaging your organization.

Content: Article | Authors: Dina Gerdeman, Stefan Thomke | Source: Harvard Business School (HBS) Working Knowledge | Subject: Organizational Behavior

Make your remote team members first-class citizens. If a benefit, perk or experience is created for your in-office team members, find a way to create parity for those who aren’t in person. That means mailing items given to your in-office team to remote workers — or if you cover lunch for your in-office team, send your remote team a gift card or stipend for food … [ Read more ]

Content: Quotation | Author: Bob Moore | Source: First Round Review | Subjects: Management, Organizational Behavior, Teamwork

Bias can marginalize employees and lessen their contributions. Leaders need to take corrective action to get the best out of their teams.

Content: Article | Author: Wanda T. Wallace | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior