E-commerce Comes to Transportation and Logistics

The fundamental promise of e-commerce is to empower the customer. In transportation, logistics and other “behind the scenes” aspects of e-commerce, new services and capabilities are beginning to fulfill this promise, not just for Fortune 500 companies but for small and medium firms and for those with specialized requirements as well. This article outlines some of the latest developments in this fast-moving field, and provides some background and context to help companies better understand the alternatives available to them today.