Unless employees truly understand the issues [that affect the business] and make a meaningful connection between their jobs and those issues, their attitudes and behaviors will not change. To achieve engagement, three things have to happen: The business issue has to mean something to the employee personally, the employee has to understand the issue (and I mean truly understand it, not just read about why it is an issue), and most important, each employee must be made to feel a part of the change process.
Content: Quotation
Author: Marcia Xenitelis
Source: LeaderValues
Subjects: Communication, Organizational Behavior
Author: Marcia Xenitelis
Source: LeaderValues
Subjects: Communication, Organizational Behavior
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