Rules of the Game for People Businesses: Succeeding in the Economy”s Highest Growth Segment [Archive.org URL]

People businesses are the fastest growing sector in developed economies. This report focuses on four areas of people businesses that are markedly different from traditional businesses: performance measures, operations, compensation, and strategies. A managers’ ability to measure the productivity of employees, as well as to enhance it operationally, reward it appropriately, and transform it strategically is central to building sustained competitive advantage. It can’t be done with traditional concepts of management. That is why people businesses need new rules of the game for managing their greatest asset – people.

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