When it comes to hiring, democratic decisions lead to better outcomes. There is wisdom in crowds when it comes to spotting talent. When Google tracked the performance of recent hires against their interview ratings, the company found that averaging the ratings of a group of interviewers was by far a more accurate predictor of success than the rating of a single interviewer, even if that interviewer was an HR leader or one of the company’s founders.
But a hiring-by-committee approach carries its own unique pitfalls. Without careful orchestration, groups can make bad decisions too.
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