We need to recognize that business is all about data-centricity right now. This represents a change in the way most businesspeople think about operations. For the past 30 or 40 years, we have all been focused on process reengineering. Every management consultant wrote a book on process engineering. Now, as I tell people in our companies, process maturity is no longer your day job. If you’ve been in business for a while, you should already have world-class processes. If you don’t, then you had better work all night to come up to speed. Your day job now is data maturity. Start working on that.
In developing data maturity, you have three layers to worry about. One is defining the core data. What is the type of data that drives your business? […] The second layer is to make sure that your data is available in real time, in accurate fashion. Otherwise, you cannot apply analytics and develop insights rapidly enough. Capturing 99 percent of your data in real time is not good enough. Making this layer work involves a transformation for nearly every company. The third layer is linking analytics with your other systems. The analytics don’t stop with gathering data; you have to have a platform with which to develop insights. Then, if you have the insights, what kind of inference systems — inference engines, machine learning, whatever you want to call it — do you need to offer a better solution?
Author: Natarajan Chandrasekaran
Source: strategy+business
Subjects: IT / Technology / E-Business, Operations
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