One piece of feedback that the executives I coach receive over and over again from their direct reports is: “She doesn’t give enough helpful feedback.”
When I ask these direct reports about the impact this has on them, I find that, in the absence of understanding why they’re getting so little feedback, they often make up their own explanations.
Here are three of the most common stories that employees tell themselves about what their manager is thinking when they don’t get enough helpful feedback, why these stories are a problem for them (and for you), and what you can do as a manager to rewrite these stories:
Author: Deborah Grayson Riegel
Source: Harvard Business Review
Subjects: Communication, Human Resources, Management, Organizational Behavior