Jim Champy, coauthor, with Harry Greenspun, of Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery, introduces a lesson on the pitfalls of measurement from Faster, Cheaper, Better: The 9 Levers for Transforming How Work Gets Done, by Michael Hammer and Lisa W. Hershman.
Content: Article
Authors: James A. Champy, Michael Hammer
Source: strategy+business
Subject: Management
Authors: James A. Champy, Michael Hammer
Source: strategy+business
Subject: Management
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