David K. Hurst

Reality is what we pay attention to, but measurement requires classification and classification requires abstraction. By paying attention to abstractions, we grasp the generic, but only at the expense of understanding the particular. This means that we lose the smell, feel, and touch of what’s going on right here, right now. And with that loss of the sensual, we lose our ability to respond quickly … [ Read more ]

David Newkirk

In business, unlike in nature, the fittest often survive by helping create the environment that favors them.

Jonathan Byrnes

First-line managers should operate the company. Directors should coach the managers and spend an equal amount of time working with their counterpart directors in other functional areas to ensure that each piece of the business is productive and profitable. Vice presidents should coach the directors and spend the majority of their time defining and developing the company as it will need to be in three … [ Read more ]

Lee Walker

Schedule is how we make our intentions manifest in the world.

Richard Nelson Bolles

There is a basic truth about what a human needs in order to survive; our culture seems unable to understand that. Human nature survives and has survived through the ages by being able to hold on tenaciously to two concepts: What is there about my life or world that has remained constant? and What is there about my life or world that has changed or … [ Read more ]

Theodore Levitt

Every sustained wave of technological progress and economic development everywhere has been fueled by greed, profiteering, special privileges, and megalomania.

John Stuart Mill

No great improvements in the lot of mankind are possible until a great change takes place in the fundamental constitution of their modes of thought.

William James

We are practical beings, each of us with limited functions and duties to perform. Each is bound to feel intensely the importance of his own duties and the significance of the situations that call these forth. But this feeling is in each of us a vital secret, for sympathy with which we vainly look to others. The others are too much absorbed in their own … [ Read more ]

Keith H. Hammonds

Admit to yourself, “I am not indispensable.” Repeat over and over. Most people don’t want to admit this. Most people are wrong.

Douglas Adams

The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong, it usually turns out to be impossible to get at or repair.