Management Tools & Techniques

In 1993 Bain & Company launched a multi-year research project into the usage and satisfaction levels of management tools and techniques. This site provides selected results from that study and offers a concise introduction & explanation of the various tools, incl. a description, related topics, methodology, common uses and reference materials. Items covered include:
– Activity-Based Management
– Balanced Scorecard
– Benchmarking
– Core Competencies
– Corporate Venturing
– Customer Relationship Management
– Customer Satisfaction Measurement
– Customer Segmentation
– Cycle Time Reduction
– Growth Strategies
– Knowledge Management
– Market Disruption Analysis
– Merger Integration Teams
– Mission and Vision Statements
– One-to-One Marketing
– Outsourcing
– Pay-For-Performance
– Real Options Analysis
– Reengineering
– Scenario Planning
– Shareholder Value Analysis
– Strategic Alliances
– Strategic Planning
– Supply Chain Integration
– Total Quality Management

Editor’s Update: See a related version of this same information as presented in European Business Forum at:
Bain & Company
Subjects: Consulting / Analytical Tools, Management