Created in 1992, the Balanced Scorecard has become an effective tool for managing strategy. Now authors Robert S. Kaplan and David P. Norton propose using it to communicate values and vision to employees and partners. The payoff? Better strategic relationships with partners.
Content: Article
Authors: David P. Norton, Robert S. Kaplan
Source: Harvard Business School (HBS) Working Knowledge
Subjects: Management, Strategy
Authors: David P. Norton, Robert S. Kaplan
Source: Harvard Business School (HBS) Working Knowledge
Subjects: Management, Strategy
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