Organizations that understand social technologies’ key capability – to enable employees to connect with others to boost job and organizational performance – will realize significant benefits. Thus, organizations need to think strategically about using these technologies to help transform themselves into truly collaborative workplaces. These authors, who were integrally involved in one such exercise, describe how it’s done.
Authors: Bala Iyer, Bill Donaldson, Donna Cuomo, Salvatore Parise
Source: Ivey Business Journal
Subjects: Knowledge Management, Organizational Behavior