How Leaders Can Master the Art of Accountability

Every business leader agrees that accountability is an essential ingredient in a healthy organizational culture. Which makes it all the more striking how little training there is out for leaders and managers on how to do it well. Employees are left carrying the bag—working for managers who don’t have the relationship skills or emotional confidence to give them direct, early feedback with supportive guidance on how to make the changes the manager wants (but isn’t saying).

The Accountability Dial is a method managers can use to engage with their direct reports in a way that is (1) focused on the counterproductive ways people show up at work and engage with their teammates, (2) non-punitive or authoritarian tone, and (3) sourced in your personal desire to help this person grow.

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