Identifying and measuring employee performance will become trickier as many jobs become less based on routines. The primary consideration in choosing the correct performance measures is that they need to reflect individual-level impact on achieving the organization’s goals – meaning they should meet two conditions:
- they must directly link to organizational success
- they must be in an employee’s sphere of control
Failing to meet these conditions can lead to ineffective incentives.
Source: “Gallup Management Journal”
Subject: Human Resources
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