Rating people on a list of competencies is a flawed method for improving their performance. Obviously we need a new system. And what can we say about the new system that would serve us better? Well, the specifics of the system will depend on the company, but we do know that it must have six characteristics, each of which follows logically from the one preceding.
Author: Marcus Buckingham
Source: Harvard Business Review
Subjects: Human Resources, Management, Organizational Behavior